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“poor staff control”

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DJ's Jungle Adventure
Reviewed 13 February 2018

We took our grandson here for the first time and were very disappointed in the staff ratios and control. Also the quality of the play areas. Our grandson was under 2 at the time but his designated play area was inundated with children much older and not young enough to be in there but no staff member challenged the children or parents. Also what should have been the lovely role play areas, e.g. school, shop, etc were trashed with ripped books, no food, tills etc and children just throwing and mistreating what was left, again for me a lack of staff supervision although ultimately bad parenting and supervision first.

Thank Ches666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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7 - 11 of 33 reviews

Reviewed 17 December 2017 via mobile

Wow, we’ve left feedback about DJ’s formally having been a stressful environment but it the last 2/3 months it’s been transformed by staff who visibly take the greatest care in maintaining a clean and happy space for little folk to play.

It’s now so clean, the play equipment, toilets and tables are spotless, which was something that was an issue.

Staff are super polite and over all now seem vibrant, chatty, happy and a credit.

A massive change, please keep it up and reward the team for one amazing transformation.

Thank Alex F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 29 October 2017 via mobile

The soft play structure itself is great! Lots of things for little ones to do (my son is 3). Felt very safe and secure so happy for my son to run around and could find him when needed. Went for a birthday party and the kids food that was served as well as juice etc was good too. Highly recommend.

Thank Andrianna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 6 October 2017 via mobile

Went after school in a wednesday. Half price entry after 3pm so was great price. Kids had a great time and burned off lots of energy.

Thank dawnanderson87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 29 May 2017

Visiting today (Bank Holiday Monday) with my 6 year old and he loved it. The actual play area is really good, lots of interesting crawl spaces and some great slides. (Yes I tried them all!!!). Would recommend this place more highly than average BUT it was dirty. I appreciate it is' a Bank Holiday but the tables were covered in leftovers and rubbish. People should clear their mess up I know but it was endemic and really painted a bad first impression of the place. Either better training or more staff needed!

Thank SteveBalham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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