Have eaten in various Ask restaurants several times before and have enjoyed the food and atmosphere immensely however today’s experience was truly appalling made worse by the fact it was a birthday treat. Arrived early when the place was empty, ordered a coffee each which had to be returned because it was cold, ordered a main course and after an hour waiting, asked whether the order had been mislaid and was told it would be out soon. Spoke to the manager and said that the wait was unacceptable when the restaurant was now busy and people all around us had been served, he apologised and said the kitchen staff were doing their best but he understood that was not our problem! When the food did arrive, we had dirty utensils with food baked on, had to leave our seats to request salt and pepper which had not been offered to us (why are these places so precious with their pepper mills) and the food was disgusting, my friend had the “new” dish of spinach and cheese pasta which was a gloopy mess and looked (and tasted) like green wallpaper paste. Sad to say we walked out in disgust,
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