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All reviews cooked breakfast gastro pub florence arms parking permit lovely hotel sea front top floor l'occitane toiletries on arrival comfortable bed excellent breakfast stayed here for one night beautiful room mercer group enjoyable stay small hotel mercer collection
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4 - 9 of 790 reviews
Reviewed 5 weeks ago via mobile

Excellent service provided by Mia on arrival and throughout our stay, room was as expected, with heating already on so very cosy. The option of room service from the Gastro Pub and selection of breakfasts the following morning was impressive.

Date of stay: November 2018
Trip type: Traveled as a couple
Thank Adventure01129035094
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reception1113, Manager at Florence House, responded to this reviewResponded 3 weeks ago

Thank you very much for your kind review.
We are pleased to hear that you were well looked after by Mia and your compliments have been passed on.
We are glad that you enjoyed your cosy room, especially as we are now approaching winter!
We look forward to welcoming you again, for the best rate, just contact us directly!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 26 October 2018

Location good a short walk to The Kings Theatre. A very warm welcome on arrival and shown quickly to our room which was clean and comfortable. It is a small hotel and part of a bigger group but the facilities (room, bathroom, bed, breakfast etc) were excellent.
We will definitely be using again on our next trip to the theatre.

Date of stay: October 2018
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Rookiedee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reception1113, Manager at Florence House, responded to this reviewResponded 3 weeks ago

Thank you for your kind review.
We are pleased that you enjoyed your stay and hope that you enjoyed your evening at the Kings Theatre too!
It will be our pleasure to welcome you again, remember to call, email or visit our own website to guarantee the best price!

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Reviewed 26 October 2018 via mobile

Had a nice stay at the hotel ,it was lovely although our room wasn’t cleaned properly. Someone’s old clothes and underwear left in the wardrobe and dust all on the top of the shower. Room was freezing on our first night and the shower was very inconsistent,hot and cold and kept switching off on it’s own. However the staff was amazing and the bed was very comfy and a great location .

Date of stay: October 2018
Trip type: Traveled as a couple
Thank Ambs D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reception1113, Manager at Florence House, responded to this reviewResponded 3 weeks ago

Dear Ambs, thank you for your review.
We are very sorry to hear of this rare oversight and have passed the comments onto the Housekeeping Supervisor to ensure that this doesn't happen again.
It is great to know that you enjoyed your stay.
We look forward to welcoming you again, please contact our reservations team so that they can offer you the best price.

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Reviewed 24 October 2018

Great hotel, the beach is only a few minutes walk, about half an hours walk to Gunwharf along the seafront, there are also places to eat and a few bars about a 10 minute walk away in Southsea. Breakfast was lovely and staff very welcoming.

Date of stay: September 2018
Thank Chrisda19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reception1113, Manager at Florence House, responded to this reviewResponded 3 weeks ago

Dear Chrisda, thank you for your review.
We are pleased that you enjoyed your stay and used our location to experience Southsea!
We look forward to welcoming you again, for the best rate, please contact us directly.

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Reviewed 3 October 2018 via mobile

Went to the King's Theatre and stayed here for 1 night. What a great find! Great room, service and food. Breakfast was superb! Max 15 minute walk to the theatre. Local pub (over the road) owned by same company - also superb! Will definitely be back

Date of stay: October 2018
Trip type: Traveled as a couple
Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reception1113, Manager at Florence House, responded to this reviewResponded 4 October 2018

Dear Kathy, we are very pleased that you found us so that we could offer you a comfortable base for your Theatre trip!
We are indeed very close to the Kings Theatre, located on Albert Road as well as being just a moments walk to the seafront and so our location is definitely advantageous to seeing local attractions.
We look forward to welcoming you again, remember to contact us directly, via email, phone or our own website, in order to receive a better rate than 3rd party websites.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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