We picked up bedbugs during our one-night stay (enforced due to ferry delay). They unmistakably came from this hotel, because we came from home, not another hotel, and we went camping the following week in our hitherto clean tent. In the tent we were bitten all over the place and saw the actual bugs walking around. Yes, this is a problem that can occur anywhere, but you expect paid accommodation to try and stay on top of this. However, when I phoned to tell them about it, the receptionist seemed unconcerned and uninterested. I emailed the owners, but have not had a reply of any kind. I have since contacted Plymouth Environmental Health to ask them to look into this hostel.
We have spent a lot of time and money trying to eradicate them from our belongings on our return home and are still not finished.More