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“The worst place I've ever been”
Review of Bierkeller

Bierkeller
Ranked #314 of 426 Restaurants in Exeter
Description: Bierkeller Exeter is German drinking hall with quizzes on Wednesdays, live bands on Thursdays, disco on the benches Fridays and classic Oompah every Saturday All major sporting events Large party bookings taken
Restaurant details
Description: Bierkeller Exeter is German drinking hall with quizzes on Wednesdays, live bands on Thursdays, disco on the benches Fridays and classic Oompah every Saturday All major sporting events Large party bookings taken
Reviewed October 9, 2018 via mobile

We arrived on a Saturday night for our friends leaving do to be welcomed by an angry bar manager who made us all feel very unwelcome and this was only the beginning. After what felt like an age we were finally served and sat down....on minging sticky benches, I would say it would have been cleaner to sit on the floor but this would have lead to certain death as this had never been cleaned. The toilets were also gross and we were the first people in the door, great start....NOT!
we sat and chatted for an hour until we asked when the band was due on...

'They ain't coming are they' was the answer, most helpful.

Obviously they had received a tip off about this place and decided better off not to and go elsewhere. We were then politely informed that as the band had jumped ship they had decided not to serve dinner, a great plan I don't think as this was all prepaid in our booking.

We had bought a few drinks by this point and needed food. We were told we would receive a full refund but obviously we have not received anything and now they are ignoring us. Such helpful, pleasant people to deal with.

I will never go here again and never recommend it to anyone. Awful!

Like my title states, the worst place I've ever been.

Date of visit: September 2018
5  Thank Devon1091
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviews (28)
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12 - 16 of 28 reviews

Reviewed June 23, 2018

I don’t usually write bad reviews as any place can have an off day, but this is different. I read in our Devon news today that the staff here are allegedly owed thousand of pounds in unpaid wages and I can only say I’m not surprised. This place is billed as a Bavarian Bierkeller which is odd as when my husband asked for a Bavarian bier he was told they don’t sell it, there was a single German beer, which was £5 a pint or £9 a stein, which we were told was the price for all their beers. There were boards on the wall advertising food, but there was no food available as they had no chef. On a Saturday lunchtime we were the only customers and there was one member of staff, who appeared so fed up it was close to rude. We had one drink and left never to return. As a venue for watching sport and drinking over priced drinks till late, this would be your ideal place and they do advertise a German oompah band on weekend nights, which is as close to a genuine Bavarian bierkeller as you are likely to get. My advice, save your money and visit Bavaria, a ticket would probably cost less than a night drinking in this place.

Date of visit: April 2018
3  Thank Stephanie T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 14, 2018

Not sure why people would choose to frequent this theme bar. It’s overpriced-min £4 pint- which proper West Country is way over the odds - and the variety of beers available is seriously underwhelming. Seems like it’s hanging on for the sake of the music. Without it I’m sure it would fold pretty quickly

Date of visit: May 2018
Thank Bahoexe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brian P, Public Relations Manager at Bierkeller, responded to this reviewResponded July 6, 2018

hmmmmm overpriced and poor choice

£6.50 for a 2 pint stein which equates to £3.25 which i believe is the cheapest on the quay with several pints under £3.75 and £5 house stein offers most weeks. 4 bombs for £10. 5 shots £5. cocktail steins £6.95

Franziskaner Weissbier
Bitburger
Spaten helles
Lowenbrau
Becks Veir
Krombacher Pilsner
Krombacher Dark
Krombacher Weissen
Kellerbier
Stella Artois
Fruli Strawberry Bir
St Stefanus 7.4 percent
Budwissier
Bud Light
Wolfrock IPA
Devon Red local cider
Ansome Bae local cider
Addlestone cloudy cider
Guinness

5 wines, prosseccos and champagne. Full range of premium spirits and soft drinks. Cocktails, Bottled beers, alchopops and non achoholic beers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2018

I went there for their live music event this Wednesday and can't believe how incredible this little venue was!

The staff are very attentive as well as providing an excellent service throughout, no matter how busy the venue was.

The place is pretty small however if you're going to watch a band and want to be up close and personal with them, this is definitely the venue for you.

Date of visit: April 2018
    • Value
    • Service
    • Food
Thank James D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 4, 2018

This is definitely a place to bring all of your friends, a Friday/saturday night here is unlike any other you get in Exeter. The oompah band are a great touch and really get things going!

Brilliant range of beers too!

Date of visit: January 2018
    • Value
    • Service
    • Food
Thank CallumG96
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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