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ffaradj
Montreal, Canada
1
All your money's worth
4.0 of 5 bubblesReviewed Aug 9, 2018via mobile
Spent some happy days with my kids, this place could be a destination by itself since there are some nice activities for the family.
I will bring back my family this coming winter for some more fun and discoveries.
Date of stay: August 2018Trip type: Traveled with family
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      Reviews (415)
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      All reviews mont sainte anne hotel restaurant ski shop king bed second floor main level indoor pool full kitchen coffee maker ski lockers gondola skiing hill loft fireplace basement roomy
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      56 - 61 of 415 reviews
      Reviewed August 7, 2018 via mobile

      Beautiful hotel, wonderful area, close to many attractions. Parking is included so you can go in and out as much as you like during your stay. We stayed during summer so we did not get to experience the ski aspect of it all, but it is very beautiful. A place i recommend for people to stay while in Quebec.

      Date of stay: August 2018
      Trip type: Traveled with family
      Thank littl3miss22
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Claudie L, Responsable de la réception at Delta Hotels by Marriott, Mont Sainte-Anne, Resort & Convention Center, responded to this reviewResponded August 13, 2018

      Thank you very much for taking the time to write us your comments about your recent stay. I am very happy that you had a great time here, at the Chateau Mont-Sainte-Anne. I hope you will be back soon!

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
      Reviewed August 1, 2018

      Aged from 62 years to 16 months, we all had a good time!! The pools (inside and outside) were clean and warm. The hot tubs were spacious, having an upper and lower level. Plan your visit to Québec City using this hotel as your HQ. The half-hour drive into town is full of surprises. Do include a drive down "La Route de la Nouvelle-France" if you like antiquities or sipping coffee and fresh-baked pie while sitting on a terrace looking at l'Ile d'Orléans.

      Room tip: Pool-side view is fun.
      Date of stay: July 2018
      • Trip type: Traveled with family
        • Location
        • Rooms
        • Service
      Thank Car0le99
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Claudie L, Responsable de la réception at Delta Hotels by Marriott, Mont Sainte-Anne, Resort & Convention Center, responded to this reviewResponded August 6, 2018

      Thank you very much for your comments. We are happy to see that you had a great stay. We hope you will be back soon to enjoy our region's attraction. Thank you!

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
      Reviewed August 1, 2018 via mobile

      We come back every year with my husband and two little kids. The hotel have everything to entertain the kids and the adults. Shine or rain, hot or cold, the hotel is prepared for everything to make your stay enjoyable. Hotel staff is very friendly and always helpful. We love it!

      Date of stay: July 2018
      Trip type: Traveled with family
      Thank LilianaVanina
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Claudie L, Responsable de la réception at Delta Hotels by Marriott, Mont Sainte-Anne, Resort & Convention Center, responded to this reviewResponded August 6, 2018

      Thank you very much for your comments. We are very happy to see that you had a great stay. We hope to see your back soon!

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
      Reviewed July 31, 2018 via mobile

      Stopped in on our way back to Ontario from a whale watching tour in Tadoussac, QC. We were happy to find a deal on TripAdvisor, and even happier that they had availability though we were checking in relatively late. Originally the staff at the front desk did not want to honour the price identified online, but did so with very little pressure.

      Although dated, the room was very large and extremely comfortable. We stopped in and looked at the renovated rooms on our way out (as they we being cleaned), and they looked amazing; just hope they don’t lose the comfort with the new furnishings. Our bed was incredibly comfortable - and the black out blinds left us in a small piece of heaven warm, comfy and it was quiet too! A great bonus of being in the older section!

      Just about everything you will want is onsite (sports, activities, entertainment, restaurants and shops). The only thing we were missing was a pharmacy, which was only a short drive down the hill.

      I loved the woodwork so I took some photos which I have attached. I can imagine this place is even better in the winter with the fire roaring in the lobby.

      Totally recommend this place, especially if you can get the deal.

      Date of stay: July 2018
      Trip type: Traveled as a couple
      Thank SAJESA
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Claudie L, Responsable de la réception at Delta Hotels by Marriott, Mont Sainte-Anne, Resort & Convention Center, responded to this reviewResponded August 6, 2018

      Thank you very much for taking the time to write us your comments about your last stay. We are very happy that you had a great time with us at Chateau Mont-Sainte-Anne. We take note about the price that was not honoured from our receptionnist. We normally honour all the prices that you see on internet. We will make sure that all of our employees honour the prices, for next time. Again, we thank you for your comments and we hope to see you back very shortly.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
      Reviewed July 25, 2018

      The room we had was very outdated with dingy decor and an old analogic TV and a bit musty. The room had no electric plugs on either side of the bed and I have sleep apnea so I sleep with a special machine that needs a direct plug, not an extension. The bed was like a ciment slab, we barely sleep at all during our 4 days stay.
      They stuck us at the very opposite end of the corridor from the elevators which was five sections down and this after we told them that my wife is handicapped.

      Room tip: Make sure you demand a renovated room!
      Date of stay: July 2018
      Trip type: Traveled as a couple
      1  Thank danielcU4864WK
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Claudie L, Responsable de la réception at Delta Hotels by Marriott, Mont Sainte-Anne, Resort & Convention Center, responded to this reviewResponded August 6, 2018

      First of all, we want to thank you for taking the time to write us your comments. We are very sorry to see that your stay wasn't up to your expectations. We want to inform you that all of our rooms will be renovated in the next months. All of the outdated rooms will no longer exist in our hotel. We hope you will be back to see those new rooms. If ever you want to book to our hotel agian, do not hesitate to call me directly so that I can make sure that you stay is perfect. Thank you!

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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