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Reviewed June 23, 2016

Really great place! Service extra! Pool and spa really clean! Enjoy the view on mountain and really near of the Town. The food at the restaurant is perfect. I recommend this place to everyone without freak

Date of stay: June 2016
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Sylvain L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 17, 2016

Very comfortable well equiped clean and modern rooms. Very friendly staff and well situated even outside of ski season. Have been going at least twice a year for over 30 years to this hotel and have always been satisfied.

Room tip: The Espace Nordik rooms are newly renovated and can accommodate 4 or more.
Date of stay: June 2016
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank Susan C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chateaumsa, Front Office Manager at Delta Hotels by Marriott, Mont Sainte-Anne, Resort & Convention Center, responded to this reviewResponded June 19, 2016

Thank you for your comment! We are pleased to welcome you year after year. We hope to see you again in a few months! Have a nice summer!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2016

We really loved this place. Huge rooms with a Kitchen fully equipped. King size beds with new mattresses. A games room, comfy cozy lobby area with sofas and fireplace. Professional and courteous service. A small store in lobby to buy food and things to munch on. Outdoor jacuzzi and pool at the base of the mountain. I would go back in a heartbeat!

Room tip: Get rooms on mountain side to get stunning views
Date of stay: October 2015
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank PanchitoMontreal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chateaumsa, Front Office Manager at Delta Hotels by Marriott, Mont Sainte-Anne, Resort & Convention Center, responded to this reviewResponded June 19, 2016

Thank you for your good word! If you come back this winter, you could get a full experience on how comfy our lobby area can be with the fireplace lit, the hot chocolat area and our live singer (during Christmas time and March Break only). Hope to see you soon!

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Reviewed April 3, 2016

Date of stay: March 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Amoma.com
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 28, 2016

The last time I was at Ch. Mont Sainte Anne was 20 years ago. They have done some upgrades to the 80s decor of the outdated lobby, to bring it up to date. The hotel has very old rooms, unless of course if you stay at the newly renovated ESPACE NORDIK.

Booking was nightmare as the website does not always work, and does not have a lot of photos. We ended up having to call in to make the booking, which we have never done before in the internet age. Still they made mistakes, and we had to call in to make changes.

Our family of 4 stay in a Studio unit, with a nice King Bed, and a pull down murphy. Both mattresses are like new and firm, (unlike the junks at various locations of Mt. Tremblant which badly need replacement). The Espace Nordik rooms is well worth the money, and we will definitely come back. They are very nice !!

Granite counter tops, dishwasher, fridge, Nespresso machine, the kitchen is fairly equipped, though there was a lack of serving plates. The room was clean, free of smell, and very specious. The dinner table fits 6. They even renovated the hallway so if you walk in the hallway of Espace Nordik rooms, vs the old rooms, the Espace Nordik hallways are much nicer.

Check in was easy, and the bellman was very helpful. Internet WI FI has strong signal, and no bandwidth problems. We even watched a movie.

Ch. Mont Saint Anne is a true Ski in Ski out hotel, you re literally 30-40 feet from the Gondola. Nobody salts or sand the pathway to the Gondola, which was a sheet of ice. So be very careful treking up this small hill to the Gondola. The Ski storage room has no ski locks or lockers, so we saw a lot of people taking the skis up to their rooms.

Now the Ski In Ski Out part is only true if you have a ticket. My friend wanted to use the GRADE 4/5 SNOW PASS, so he has to walk to the ticket office located at the far end of the ski resort. This adds an extra 15 mins. each way. The ticket office is ridiculously far away, and line up is super long and super slow. They should put another ticket office near the Gondola.

If you want a Tremblant Style village, go somewhere else. You have very limited restaurant choices for lunch(1/2 of which was closed, including the one at the hotel). So you are pretty much left with Greasy burgers, horrible fries, stale soup, and fighting for cafeteria seats of Mont Sainte Anne......... YUCK. So no lunch is served in this self proclaimed 4 star hotel, strange. The ski shop at MSA is not a full service shop. There are no stores, and distance between places are far, unlike the Stowe, Tremblant or Stratton Village. MSA is not there yet.

Nearly every major ski resort we have been too, has done away with 70s/80s style cafeterias, MSA has not catch up in this regard. They will need to upgrade this in order to entice the crowds from Tremblant, Killington, Stowe or Whistler to come here.

But we say again, the Espace Nordik room is a gem. Stay away from the old rooms though.......

Room tip: Only choose Espace Nordik rooms, stay away from the old un-renovated rooms.
Date of stay: March 2016
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
2  Thank MC2KW
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chateaumsa, Responsable des relations publiques at Delta Hotels by Marriott, Mont Sainte-Anne, Resort & Convention Center, responded to this reviewResponded April 15, 2016

Thank you for your review. We appreciate your constructive criticism and will work to improve our services. We wish you a great season!

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