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Best Western Plus Baker Street Inn & Convention Centre
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Reviews (585)
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315
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4
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All reviewsbest westernsattached restauranthot tubbaker stfront desk staffparking lot ishotel guestsin townhotel restaurantwithin walking distancecomfortable bedsconvenient locationnice roomup to datestayed two nightsgreat place to staywould stay again
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3 - 8 of 585 reviews
Reviewed 5 weeks ago via mobile

Very attentive and friendly staff. Assistance with recommendations for dining spots were spot on. Very clean . Thorough house keeping team. Good value. The breakfast voucher for Farm Fresh was appreciated - the hotel restaurant was closed for a refresh. Location is within walking distance to dining and shopping. Keep up the great work !

Stayed: May 2018, traveled on business
Thank QMartin007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, General Manager at Best Western Plus Baker Street Inn & Convention Centre, responded to this reviewResponded 4 weeks ago

Dear Valued Guest,

Thank you for taking the time to review your recent stay at the Best Western Plus Baker Street Inn.

It is always gratifying to know that our performance was effective and appreciated. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts.

We appreciate your patronage and hope you will stay with us at the Best Western Plus Baker Street Inn the next time you are in Nelson, BC. We look forward to your return.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 15 May 2018

Great staff and very clean hotel, nicely located in the town. The parking is acorss the street which is not great, but that was the only minor issue. I woiuld recommend and would stay again while in Nelson.

  • Stayed: May 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank bmbOKO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, General Manager at Best Western Plus Baker Street Inn & Convention Centre, responded to this reviewResponded 16 May 2018

Thank you for your kind review! It is always gratifying to know that our performance was effective and appreciated.
I am grateful you took the time to let us know of your satisfaction.

We appreciate your patronage and look forward to your return.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 11 May 2018

We definitely loved this place. Everyone was very nice. They welcome you at the front desk. The rooms very nice and clean. The restaurant was being remodeled, for breakfast had to go across the street to a nice restaurant. They had what we wanted for breakfast. Very nice and friendly. We will definitely be back, we loved the town, the parks, and the people.

  • Stayed: May 2018, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank jhakajh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, General Manager at Best Western Plus Baker Street Inn & Convention Centre, responded to this reviewResponded 4 weeks ago

Dear Jhakajh,



It is always gratifying to know that our performance was effective and appreciated. I am grateful you took the time to let us know of

your satisfaction. We try in every way possible to offer the finest in service, forever mindful that our guests deserve the best treatment.

We appreciate your patronage and look forward to your return at the Best Western Plus Baker Street Inn.



Sincerely,



Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 7 May 2018

Great clean hotel! Comfy beds and great staff who were extremely accommodating with our gymnastics team. They went above and beyond ensuring the team had a wonderful stay. Great location downtown within easy walking distance to all shops and restaurants.

  • Stayed: May 2018, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank U3554TCambers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly M, General Manager at Best Western Plus Baker Street Inn & Convention Centre, responded to this reviewResponded 8 May 2018

Thank you for taking the time out of your busy schedule to write such a great review. It is always gratifying to know that our performance was effective and appreciated.

I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts.

We appreciate your patronage and hope you will stay with us the next time you are in Nelson, BC. We look forward to your return.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 11 April 2018

I was there with my family for the dance competitions. Hard to find a reasonable priced restaurant after 9 and the price for the room seemed high. The view was a picture on a brick wall. I wish I had some sort of view. Nelson is beautiful and I wish I could of seen more of it.

  • Stayed: April 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank katchurch19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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