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All reviews arrowhead park beds were very comfortable tulips motel heating winter
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2 - 7 of 145 reviews
Reviewed 19 August 2018

Would like to write a review of for tulip inn Huntsville. Won't let me put in a zero so I have to put a 1. Rented a room last weekend for 2 nights, arrived around 7 :30 PM Friday night, dropped bags and went to chucks roadhouse highly recommended . Came back to room around 9:45 PM To settle in. Bed felt really damp so we pulled back covers, noticed toilet was leaking in bathroom there was mold along trim in bathroom floor and shower caulking. Carpet along bed was black from water and felt wet. Discussed with owner and he let us try another room where beds were only double size not big enough. He gave us the key to the room next to ours with a king size bed, went in and found mold in the bathroom as well. Went to front desk and asked for a full refund, the owner was adiment that he couldn't refund our room because it was to late to rent the room out. He mentioned that the cleaning staff must not have cleaned good enough (mold doesn't grow in a day ). After a lengthy discussion he refunded a portion of our money but kept $ 50 for his inconvenience. I would not recommend this place to any person but if you are looking for a clean well maintained spot to stay while you enjoy Huntsville look up the holiday Inn in town great service and complementary breakfast. The owner should be ashamed to be running such a business without keeping the up keep to maintain the misrepresented 5 stars from past visitors. Health inspector needs to visit and see what is being excepted.

Room tip: Stay at holiday inn
Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank jeremy195
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 24 May 2018 via mobile

Greeted by super friendly service. Our check inn effortless. We found our room very clean and comfortable. Beds were very comfortable and room was very quiet. Had a very pleasant night stay. I would definitely stay again

Date of stay: May 2018
Trip type: Traveled as a couple
Thank MitchK927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 22 January 2018 via mobile

We as a group stay in the arrowhead area a couple of times each winter
Last winter we picked to stay at the tulip and all our group reported a very pleasant stay with wonderful hot and high pressure showers
Very Sad to report but this year was extremely disappointing at the tulip
We took 5 rooms and all of them had very poor housekeeping
All rooms had very sad looking bedsheets and towels
But the worst thing was the showers especially after a cold day of crosscountry and snowshoeing
The water pressure was reduced to a trickle and the hot water was lukewarm to say the least !
After calling management she tried to make it seem like I didn't know who was to operate the showers and we should run the water for 5 minutes before the hot water would kick in .well 15 minutes later and still no hot water ,just lukewarm .
she said her husband would sort the water problem out as he had to go to each room individually to turn up the system which was a load of bull because we know full well they had turned down the thermostat on the main water boiler for our block of rooms
All our group complained bitterly that night at dinner in town about this issue
In the morning the owners said they would get it fixed which puzzles us because if it was actually broken ,we would have absolutely NO HOT water at all ,so mr owner please don't take us for fools !!
What you did was basically a hot water cost saving measure together with substandard housekeeping
The owners knew we as a group were coming and had ample time to give us rooms from a different block as they were almost empty and had their own water boiler system
Judging from other comments over the last couple of years ,I expect to get the standard reply from the owners

"THANK YOU for letting us know and we are looking into the matter and fixing it"
Well ,we won't be staying here again

Date of stay: January 2018
Trip type: Traveled with friends
4  Thank xavier f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 27 December 2017 via mobile

Ideal location, 5 Minutes away from Arrowhead park and not too far from Algonquin park. But the room was really dirty, especially the carpeted floor. I understand this was a pet friendly room as we had our dog, but it's not a reason for the floor to be that dirty. The wifi was unavailable the whole trip. We called them 3 times the first night and they had to reboot everything and it finally worked for a few hours. But they did not work again and we did not want to fight for wifi. The main issue was the dirtiness of the room. Also no poop garbage outside for a pet friendly place is annoying. Had to keep the poop bags in the balcony for the 4 days. Overall I'm happy for the location but I would stay somewhere else next time I'm in this area.

Date of stay: December 2017
Trip type: Traveled with family
2  Thank Floriane V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 October 2017

On a last minute "Let's get the heck out of Dodge" type of moment, I decided to explore Arrowhead Provincial Park. Just outside the park gates I googled this small motel and made a reservation for the next day for 2 nights. The next morning I packed up my pup...YES they allow dogs, so excited, and off we trekked north. The motel is basic, clean and all you need as a base for exploring the area. There are nice trails on the property, bbq's and a firepit you can use. There is a fridge and microwave, cable TV and strong Wifi. The staff is very friendly and helpful. Thanks for the escape, we will be back!

Date of stay: October 2017
  • Trip type: Traveled solo
    • Value
    • Location
    • Service
1  Thank lifeisadance101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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