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“Bad costomer service”
Review of Bourbon St. Grill

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Bourbon St. Grill
Ranked #227 of 421 Restaurants in Waterloo
Price range: US$5 - US$10
Cuisines: Cajun & Creole, Chinese
Restaurant details
Reviewed 23 April 2018 via mobile

i ordered 2 combo 3 and a combo 1 and the woman was on the last combo 2 when i said i want rice and she said vegatebles i said just add more rice my husband doesnt want one just grt the two meats she kept saying thats a combo 1 i said no he wants a combo 3 for the 2 meats she bursts out laughing and continues to agrue with me which i find very rude and starts talking to the other worker finally the other woman listened to me and got the order but when i went to get the bag they started laughing again i always come here and always have great costomer service this was a shame if the imployee doesnt know what is on the board maybe you shouldnt be getting peoples order

Thank Cassandra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 - 6 of 16 reviews

Reviewed 9 November 2017

So many kinds of chicken to choose from. The burbon is good as well as the honey chicken. The beans always taste good and the noodles are usually cooked just right. You can ask for a sample of any kind if you are unsure and they have no problem letting you try it.

    • Value
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Thank tye53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 November 2017

Stopped in here for lunch today and thought I would give it a try. I do like bbq but I have to say that everything here tastes the same and its ALL bbq no matter what chicken dish I tried. The veggies were blah for sure ..... no taste at all. Not a place I would go back to again

    • Value
    • Service
    • Food
Thank harlin_99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 6 August 2017

My favorite is the crispy chicken with either the noodles or the rice.
Fair price point and you get a lot of food on your plate.

Thank maggie k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 29 June 2017 via mobile

TThe food was good, the portions were good for the price paid, the staff were friendly. The time from ordering to getting my food was slightly longer then I would have liked, but it was lunchtime and the while food court was busy. So overall the place is good and I would go again and I would recommend it to others.

Thank Thomas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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