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All reviews free shuttle in town king bed nice pool shuttle service private beach nice hotel upstairs restaurant hotel offers really enjoyed our stay here beautiful garden restaurant staff the hotel manager only stayed one night clean beach comfortable rooms sun loungers
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Reviewed 14 March 2016 via mobile

Picked this hotel from the reviews on various sites and was not disappointed.
Lovely grounds and pool area with a cabana serving food and drinks by the pool or beach. The beach in rainy season has some debris but the staff keep it clean and raked in front of the hotel and it has some loungers under shady trees. There are kayaks to use and a beach volleyball net too.
The beach faces west in a calm bay and the sunsets are stunning as the sun sets behind the offshore islands.
The rooms are enormous and comfortable with an equally spacious bathroom. There is a nice view across the garden to the ocean from the upstairs rooms and from the restaurant area.
Food here is nice and they have a mixed Indonesian and western menu. Breakfast is great with the sweetest fruit, fresh squeezed juices, decent coffee and freshly cooked eggs, with bacon, sausage, grilled tomatoes, Mie, Nasi, and vegetables available from the hot plates. Bread and toasters, etc. Fairly simple but one of the tastiest breakfasts I've had in a long time.
The hotel offers free transfers to and from the airport and there is a shuttle service into town at regular times but also on demand pretty much. The delightful reception staff can organise trips to the islands or elsewhere at fair prices.
It really is a lovely place to unwind for a few days and all the staff are so helpful and cheerful always greeting you with a smile. A real gem.

Stayed: March 2016, traveled with friends
Thank paulosussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puri Sari H, Manager at Puri Sari Beach Hotel, responded to this reviewResponded 19 March 2016

Dear Our Value Guest paulosussex,

Warmest greetings from Puri Sari Beach Hotel Flores,

Thank you for writing such a nice review. It was our pleasure to have you stay with us,
may we extend our grateful to your kind words about Puri Sari Beach Hotel Flores.

It is always a pleasure to receive your feedback to improve our services. We would be delighted to welcome you back at our Hotel in nearest future at Puri Sari Beach Hotel Flores.

Very Warm Regards,

Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 13 February 2016

Very large rooms (we stayed there two times -- before and after a diving trip). Great shower in the rooms.. Air conditioning was decent. Okay breakfast. Dinner at the hotel was okay. Room rate was good value and they provide complimentary pickup to/from the airport and Labuan Bajo town. Very nice and clean grounds, including a nice looking beach.

Room Tip: ask for rooms in the new buildings
  • Stayed: January 2016, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank WorldTravelbuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puri Sari H, Manager at Puri Sari Beach Hotel, responded to this reviewResponded 24 February 2016

Dear WorldTravelbuff,

Greetings from Puri Sari Beach Hotel!

The team and I appreciate immensely that you chose to stay at Puri Sari just recently and took the time to share your experience with the other readers. And we look forward to welcoming you back in the future.


Kind regards
Manager

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Reviewed 10 February 2016 via mobile

By far the best place to stay in Labuan Bajo. Staff are extremely friendly, helpful and ever-present. It is clear that the resort is under good management. The pool is immaculate and very well maintained; surrounding gardens are groomed and clean. The small private beach is also relatively clean, by Labuan Bajo standards (it is a port city so plenty of rubbish and debris drift in with the tide everywhere.) I walked down to the beach early one morning, at sunrise to find a few folks raking and cleaning the sand, getting it ready for guests to enjoy. There also seems to be a resident pair of dolphins; twice I spotted them at sunset playing in the ocean right in front of the resort!

All staff speak English (to varying degrees). Rooms are spacious and clean fitted with modern amenities including air conditioning, a safe, a small drinks fridge a drying rack for clothes and mosquito repellent cream to apply to your skin and a burning-device to plug in during the night). Each room also has a private little patio/balcony looking out onto the garden and towards the ocean which is great for early mornings.

I stayed for five nights – could have easily stayed for a whole month! Flores and the surrounding islands have loads to see and do. The staff at Puri Sari helped organize all of my day trips out, making phone calls, arranging transfers to and from town and making sure I was charged reasonable rates. Puri Sari has a free car shuttle service that runs every 30mins. Even so though, on the odd occasion I wanted to go into town outside of the shuttle hours they were very quick to accommodate my request, prioritizing customer satisfaction is clearly on everyone’s mind. I have a gluten allergy and after mentioning this to management, arrived to breakfast the next morning to a delightful plate of warm rice-flour cakes! Not sure where/how they procured these but it was a real teat!

Lots of other small things around the hotel too which distinguishes it from others; you get complimentary bottled water which is replenished every day, room is freshened up daily and there are complimentary towels at the pool. Kayaks are also available to rent; there is plenty soap, shampoo and conditioner in the bathroom plus a toothbrush! Towels could do with a good soak/clean as some are a bit worn and grey (but after roughing it for weeks I was just glad to have my own, clean set of towels to be honest). Linen on the beds are of high quality, a little warn and faded, could do with a proper wash but they are more worn then filthy.

The resort restaurant is perhaps the only thing I can criticize; though they have a good selection of options on the menu, it is a small run kitchen and food, though reasonably priced, is average It is an open air dining area and they suffer from a serious fly issue – so much so that you literally “eat and run” in the mornings to get away from them. The staff seem resigned to the pesky flies’ presence however after speaking to management about it, they had set out citronella candles the next morning to keep them at bay which helped (somewhat). For dinner try the salad, its very good! The Indonesian mackerel is also a good option, great for sampling the local tastes and flavors. Ask for an extra helping of the spicy salsa.

Stayed: February 2016, traveled solo
Thank Roam626101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puri Sari H, Manager at Puri Sari Beach Hotel, responded to this reviewResponded 11 February 2016

Hi there Miemie,

Greetings From Puri Sari Beach Hotel!

Thank you very much for choosing and stay at Puri Sari Beach Hotel and taking the time to write your stay experience on Tripadvisor.

I am particularly delighted to read your positive review regarding our overall hotel’s ground and services including our spacious and clean guest room, the beach & swimming pool and our Puri Sari hospitality touches.

The Puri Sari Beach Hotel team and I are very much looking forward to welcoming you back to experience more in the near future.

Warm regards,
Manager

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Reviewed 9 February 2016 via mobile

Amazing welcome and staff always accommodating with offers of help and kindness. Beautiful tranquil location and you can walk into town (about 30 mins) but the staff are more than happy to drop off and pick up at anytime. Nothing is a problem! The room we had 103 was huge and very clean with a range of toiletries, moxie repellents/plug ins etc. V comfy large bed and great patio seating area.
Pool was just by the beach, spotless and with nature (towels provided).
Definitely the best choice around - we miss it x

Stayed: January 2016, traveled as a couple
Thank Hannah4242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puri Sari H, Manager at Puri Sari Beach Hotel, responded to this reviewResponded 11 February 2016

Dear Hannah4242,

Warmest greetings from Puri Sari Beach Hotel.

Thank you for your recent stay at our hotel and thank you for sharing your thoughts with other readers.

Look forward to the privilege of serving you in the near future.

Your sincerely,
Manager

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Reviewed 8 February 2016

Stayed here for three days and really enjoyed it.

Staff: very friendly and always willing to help you. They always greet you with a big smile on their face

Rooms: very spacious and clean. Big bed and big bathroom are especially nice.

  • Stayed: February 2016, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Jurjen v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puri Sari H, Manager at Puri Sari Beach Hotel, responded to this reviewResponded 11 February 2016

Dear Jurjen v,

Thank you for staying with us and i'm glad to know that you have such a great time staying at Puri Sari Beach Hotel & also very happy with our services.

We are looking forward to welcoming you back in the near future.

Best,
Manager

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