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All reviews high street one bedroom suite walking distance pool and gym bonifacio global city complete amenities excellent stay front office enjoyed my stay special mention apartment bgc manila business staycation housekeeping paul
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Reviewed November 22, 2021

Booked this place for our mandatory quarantine and overall we had an amazing stay! From the reservations process to checking out, everything was seamless and we had no problems whatsoever.

What we liked: First of all, it's relatively close to the airport so that's nice. Second, the room and it's amenities are top notch and well-equipped. We stayed in the one-bedroom suite which had so much room for the two of us to do our exercises, etc. Liked the fact that there was a bidet and really appreciate the water dispenser as well! The food was also nice and we liked that you had choices between Asian or Western dishes. Third, super loved the fact that food delivery was allowed! We inquired on several hotels and so far they were the only ones to allow them which is definitely a huge plus! Lastly, all the staff were very friendly and accommodating. (Shoutout to Ms. Bridgette and her team!)

Overall, we don't have anything bad to say because our stay was perfect despite it being a mandatory quarantine. A bit sad that we couldn't use other facilities but that's not their fault obviously but other than that this place is definitely worth every penny!

Date of stay: November 2021
    • Location
    • Cleanliness
    • Service
2  Thank Alyssa Jill R
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2021

A-wesome
S-uperb
C- lient-friendly
O-utstanding
T-idy
T-eam

Home.. i think this a perfect word to describe the service, the hotel, and the whole crew of ASCOTT BGC. Let me start with the hotel and the room itself. I am a very meticulous person, even more than particular, and i must say, they delivered well over and beyond my expectations. I have not seen anything that i can say something bad about. This hotel can compete and even surpass the hotels in America or even England and other places we have visited. My family had been to different places, stayed in different hotels and this by far is the top-notch. The amenities and facilities are all spotless considering this pandemic. They have a water dispenser, above all, lol. It might be insignificant for some but for me, this made our stay extra convenient apart from the washer and dryer, microwave and all the amenities a complete home could have. They didn't lack anything. Some hotel facilites most of the time have icky spots (yellowish) tub, toilet or even sheets. Ascott BGC aint one of those.

With regards to the service, their team has been nothing but outstanding. Im a difficult client and they managed to consider all my request. The staff and personnel had all been so polite, respectful and professional. I also love how they can be strict and considerate at the same time. They live up to the rules of law while also making sure that clients and guests like us are well-served and comfortable and secured. Ya'll are sweeties. You deserve to be recognized. I would also want to boast of their little gestures of love. They sent us a slice of cake and fruit platters with notes during our stay. Love love love these people.

Ms. Ella, Trixie, Albert, Mike, Paul, Archie, Gerry, and ofcourse the your mother queen, Ms. Sue.. Thank you! I do not want to fail to appreciate the kitchen staff and housekeeping. I may not know all your name but i know you are part of this wonderful team, and i know you guys do all the hardwork making sure this hotel will deliver as advertised. Kudos btw on doning proper PPE. May God bless you all!

Btw, i had a choice between discovery primea and ASCOTT BGC.. from prebooking and early transactions, they have proven themselves worthy to be chosen. I was right to choose you guys with no regrets. This hotel is so nice i almost want to buy this unit, lol!

Much love,
TEAM CHAN

Date of stay: March 2021
Trip type: Traveled with family
1  Thank Cristi_Jet
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sue Ponnudurai, Owner at Ascott Bonifacio Global City Manila, responded to this reviewResponded March 26, 2021

Dear Cristi_Jet

On behalf of the team - thank you for the excellent review. Our team strives to create memorable memories with our guest and a review like this is truly appreciated by the team. Ella, Trixie, Albert, Mike, Paul, Archie and Gerry are trilled to be acknowledged together with the kitchen and housekeeping teams.

We look forward to welcoming you home to Ascott Bonifacio Global City in the future under different circumstances whereby you can enjoy all the facilities of the property. Once again thank you for motivating our team.

Sincerely
Sue Ponnudurai
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2021

The place is really nice, the apartments are big and well equipped. The staff very helpful, they arrange airport transfers. Breakfast is nice, with lots of variety. The hotel is in the middle of BGC, within reach from many great restaurants.

Date of stay: February 2020
Trip type: Traveled on business
Thank Elena257
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2020

Was quarantined here as a result of being an international arrival and was really impressed by the efficiency and friendliness of the staff throughout the last minute booking process as well as the stay. Communication was top notch and they really helped to make everything pleasant. A very big thank you to Ms. Ella and Mr. Alex, who I felt went above and beyond what was strictly expected of them.

Rooms are spacious, well decorated, well appointed and very comfortable. There is a good quality/price relationship.

Ascott is well located in the midst of BGC. In non quarantine times, it's a short walk from everything else in BGC.

Would definitely stay here again - regardless of if it was for quarantine or a more "normal" stay.

Date of stay: November 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Daydream305564
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sue Ponnudurai, General Manager at Ascott Bonifacio Global City Manila, responded to this reviewResponded November 22, 2020

Dear Daydream305564,

Thank you for sharing your positive stay experience with us!


We are delighted to read that you were well looked after by our team at Ascott Bonifacio Global City Manila! Your kind words have been shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.

We thank you again for choosing to stay with us and we look forward to having you back soon when everything goes back to normal.

Sincerely,

Sue Ponnudurai
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2020

I was staying at Ascott BGC for a short term work assignment and love the apartment. The location is great and convenient to supermarkets, malls and walking distant to many restaurants. The apartment is spacious and comfortable. As I had to stay at Ascott BGC for 6months, this is really a home away from home for me. My colleagues love the apartment too and would have weekend staycation with family at Ascott BGC.

Date of stay: February 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank yan1005
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sue Ponnudurai, General Manager at Ascott Bonifacio Global City Manila, responded to this reviewResponded September 21, 2020

Dear yan1005,

Thank you for taking the time to share your stay experience at Ascott Bonifacio Global City Manila!

It is very encouraging for us to know that you had positive feedback, mainly the room and the location of the property during your stay and most importantly, that you felt home-away-from-home!

We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.

We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.

Sincerely,

Sue Ponnudurai
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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