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Savings alert! 36% below average rates

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Reviewed 1 June 2017

Don't be fooled by this posting. This is a condominium complex....a very nice one. But this posting is more like an Airbnb, Homeaway or Vastays. There is no 5-star service. You are met by a representative of the owner and shown to your room...then you are on your own. Nice accommodations just not a hotel.

Room Tip: You don't have a choice for room location
  • Stayed: April 2017, traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Michael T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Residence L, Manager at Luxe in Venice Residences, responded to this reviewResponded 5 June 2017

I am really sorry that our hotel has disappointed you. I will try to improve our the service.
Buy the way, we have never mentioned that our accommodation is a 5 star hotel. Also, As you know, our name has "Venice Residence". To be honest, we have about 30 rooms in the residence. And the room service will continue. so, can I ask you why you thought LUXE was a 5 star hotel? I'm sorry to bother you. but If there is a misunderstanding, I think I need to change something to prevent misunderstanding by customers. I want to apologize once again about your uncomfortable.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 19 June 2018
Google Translation

Stayed: June 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 20 June 2017
Google Translation

Room Tip: 주차장을 통해서 걸어가면 베니스몰과 바로 연결이 되어 있어요.
  • Stayed: April 2017, traveled with friends
    • Value
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Residence L, Manager at Luxe in Venice Residences, responded to this reviewResponded 22 June 2017
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.