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Hotel Camila
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Reviewed May 30, 2011

I have stayed in a lot of hotels in 50 years, but never got to know the staff as well as in the Camila Hotel in Pagadian. The room and food were fine but the staff was exceptional. Each person really loves their job and is good at it. Whatever help I needed, someone could help me with wi-fi, location of bus terminal, getting a tricycle, even changing rooms for better wi-fi. Each staff member takes their time to help you. They don't rush thru an answer to your question and hurry off. And on their days off, they come to the hotel and hang-out. Because, they are all good friends on and off duty. I think a lot of this very good customer service is due to the manager's attitude. I told the manager that and she just smiled. When we left, the bellhop gave us a jar of special peanut butter. The whole staff waved to us from the front door as the hotel van took us to the airport. It was like leaving a bunch of old friends behind. I still correspond with the bellhop on Facebook because he is an old friend.

  • Stayed: November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
14  Thank jsweeney88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelcamilapagadian, Manager at Hotel Camila, responded to this reviewResponded August 2, 2011

Thank you so much, sir, for your generous feedback. We do try our very best to satisfy our guests. We look forward to your next visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2015
Google Translation

Room Tip: Choisir un autre hotel
  • Stayed: October 2015, traveled as a couple
    • Location
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeff A, Manager at Hotel Camila, responded to this reviewResponded July 23, 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.