We go to the Derby Lodge occasionally only because it is handy (about 5 minutes walk away). We went there last week and I ordered a 'Gourmet' double burger.
Now imagine the scenario if you were the chef or should I say cook at the Derby Lodge:
you have the burgers on the grill and you burn them black on one side, you have three options:
1. throw them in the bin and start again
2. flip them over, keep an eye on them and make sure they are not burnt on the other side and send them out in the hope that the customer will not notice
3. flip them over, burn them black on the other side as well and then send them out in the hope that the customer will not notice
Guess what I got? Yes, option 3, these 'delicious' quarter pounders were black, hard, wafer thin and shriveled.
I find it incomprehensible that the person in the kitchen had the nerve to actually send something like this out to a paying customer. Honestly, if i worked in that kitchen I would have been too ashamed and embarrassed to send them out.
On occasion we have had some good meals from here. However, it is so hit and miss that you just don't know what you are going to get. Perhaps this is due to different cooks being on at different times but I think that at the end of the day it is down to the management to ensure that they employ people who are competent in what they do. I mean at the end of the day it wasn't as if we were going there expecting a fine dining experience but come on, a trained chimp could flip a burger without burning it, why cant they?
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