as most review, this is purely my personal opinion.
staff were very friendly and very nice. my family booked the place for a few days while i booked mine only for 1 night...in the end i stayed the same days by re-booking every day. can't remember his name but the front desk guy was very pleasant and was very accommodating. this is true for everyone working there from the guard at the gate, grounds keepers, room and restaurant staff.
this has gotta to be one of the best view within taal lake. its very close to tagatay so can't complain.
now lets talk about the rooms. we stayed at the mabini building, 4th floor, and there's a few issues. yes, the wifi most of the time was not working. on our first day, it was offline. the water pressure was horrible the whole time. you have to time your shower otherwise you will see droplets of water. tv/cable like wifi was none existence. all of these i mentioned would be bad luck if i'm talking about 1 room. sad to say it happened to not 1, not 2, but all 3 rooms that we booked.
we managed to survive even with the room issues.
would i go back or recommend it, for the view and staff, I may. i am telling myself that these issues might be due to lack of staff due to covid and they are just starting to comeback.
i hope this is the case.