The hotel itself is great. The rooms were very clean and spacious. The services were also commendable and those working at the front desk were very accomodating and polite; especialy Ms. Celine, Ms. Kimberly, and Ms. Lei. Although the security guards paid no attention to those who enter and leave the hotel. They don't even bother to open the door or assisst guests with their luggage, instead they just sit in a corner while using their phones. The food is alright, however it would be much appreciated if their menu was inclusive for the sake of other guests who would prefer something other than Japanese food. Their breakfast buffet is also okay, except for the limited choices. But overall, we had a pleasant stay at the hotel.