Stayed here because of our good experience some 5 years ago. While the rooms have maintained it's look, it has started to age, especially the bathrooms. In the first room they checked us in, the toilet wasn't working, so we requested a room change. The water is also quite weak and for a time was gone during one early morning. The pool was dirty and unusable during our stay.
On the exteriors, it was maintained well. It's just the room and bathrooms that need to be better maintained.
There are much newer hotels in nearby Santiago City that I would prefer now given what is happening here.