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Ilavayou
Manila, Philippines

Good value w the price you pay for the room.. but adjust your expectations..

3.0 of 5 bubblesReviewed Apr 14, 2024via mobile
Can’t expect much with the money I paid for the room so you will meet to adjust your expectations.
I found a hair stand in the mini bar. More hair strands in the shower head and drainage- that’s a deal breaker - gross!! They also don’t have water heater. Water pressure is so low at night. They also don’t give free WiFi in the room. Need to pay 100 per gadget. Free WiFi is only in the restaurant and in the reception

Value for money for the room I paid for (P3300) I think it’s a good deal.

Food is so so - nothing special. It’s quite pricey.

Going to the resort is tricky - you get to park on top and a ride will take you down to the resort. But
Get ready for this ride as it is like a roller coaster- I was scared as it was steepy with a zigzag road. Driver was fast and not cautious at all. So be warned!

Staff were nice tho..

Going back? Nah.. I will pass.
Date of stay: April 2024
Trip type: Traveled with family
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nina Green, Marketing at Eagle Point Resort, responded to this review
Responded May 4, 2024
Thank you for taking time in sharing your experience with us.

Your comments are indeed valuable to us, as these help us in our committed effort to exceed guest expectations and create value at every encounter. We are charging entrance fee for non-resort guest to cover shuttle expenses to and from our parking lot. We are serious about the feedback of our every customer. We assure to serve you better as we welcome you back soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    1 - 6 of 535 reviews
    Reviewed April 10, 2024

    The first room they gave us is so old, next to an abandoned house. I requested for another room but they said it's fully booked. I opted to download as long as not next to the abandoned house. They gave us a standard room and too old. Even the blanket is old. I had asthma the following morning. They don't have water heater and the shower has low pressure that I hurt my eye.

    The shuttle service drives so fast. Food are expensive and not good

    Room tip: You can find another place than eagle point
    Date of stay: April 2024
    • Trip type: Traveled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank NE D
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Nina Green, Marketing at Eagle Point Resort, responded to this reviewResponded May 4, 2024

    Thank you for taking time in sharing your experience with us.

    Your comments are indeed valuable to us, as these help us in our committed effort to exceed guest expectations and create value at every encounter. We are charging entrance fee for non-resort guest to cover shuttle expenses to and from our parking lot. We are serious about the feedback of our every customer. We assure to serve you better as we welcome you back soon.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed February 29, 2024

    Room, pool & diving practice area are very good.

    All staffs are friendly and helpful, especially Letlet from the dining area and kuya Manny, my intro to diving instructor.

    Food is good and affordable given the portion where most are good for sharing.

    My only concern is the convenience of connecting with the front desk since communication is done via cellphone and signal in the area is weak.

    Date of stay: January 2024
    • Trip type: Traveled solo
      • Value
      • Location
      • Service
    Thank Rheena C
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Nina Green, Marketing at Eagle Point Resort, responded to this reviewResponded May 4, 2024

    We are very grateful for taking time to visit Eagle Point Resort and for sharing your experience here at TripAdvisor.

    We are happy to know that you had enjoyed your getaway at Eagle Point Resort. Our staff is more than happy to accommodate your needs at all times and at all costs.

    Your review inspires us to continually do our best to satisfy our guests. We look forward in welcoming you back on your next visit.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed January 26, 2024

    I did not expect anything luxurious on the amount of what I paid for...but the real deal was everybody there, all of the employees, they're all courteous, smiling, helpful. The food was all great, especially our lunch to the Island Letlet made possible!!!

    Date of stay: January 2024
    • Trip type: Traveled with friends
      • Value
      • Location
      • Service
    Thank JOSELITO P
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Nina Green, Marketing at Eagle Point Resort, responded to this reviewResponded May 4, 2024

    We are very grateful for taking time to visit Eagle Point Resort and for sharing your experience here at TripAdvisor.

    We are happy to know that you had enjoyed your getaway at Eagle Point Resort. Our staff is more than happy to accommodate your needs at all times and at all costs.

    Your review inspires us to continually do our best to satisfy our guests. We look forward in welcoming you back on your next visit.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed January 19, 2024

    No idea how this “resort” used to be, but now half of the premises are abandoned, crumbling apart and taking back by mother nature.
    Initially surprised to find they don’t allow outside food and drinks, but later we understood why. Next they are asking extra payment per device per 24 hours of wifi, like if we were still living in the 90’s.
    Back to the food. Things got worse as we ordered 2 “pizzas” in a totally empty restaurant, we waited 40 minutes and they bring two “pizzas” clearly basic frozen pizza they just sprinkled something on top of and baked on a pan. Burned black all over on the bottom and the cheese was not melted on the top. 🙈
    We complained and the best they could do was not to charge us and tell us they looked into getting a oven for pizzas in the future. My girlfriend was trying to get the best out of it and ordered a local dish. They didn’t ask me if I wanted something and just walked out with her order. 🤯
    Great how about not selling us burned, frozen bread and try to hide it and at the same time enforce a god damn monopoly on eating their food and drinking their beverages? 🤔
    Diving options for 1 diver at the resort: 7600 PHP for 2 dives. Haha. It is 1200 PHP a dive in this area.
    After just 6 hours we have no doubt why this place is empty and looks so worn down. Guests most have abandoned the bad service, bad food and unreasonable prices and put their money elsewhere. Cannot recommend for anything else, but snorkeling of Eagle Point at this point in time.

    Room tip: Don’t get the pizza. Bring your own food, drinks and internet. Don’t buy their crazy priced dives or tours.
    Date of stay: January 2024
    • Trip type: Traveled as a couple
      • Value
      • Location
      • Service
    Thank JKNorgaard
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Nina Green, Marketing at Eagle Point Resort, responded to this reviewResponded May 4, 2024

    Thank you for taking time in sharing your experience with us.

    Your comments are indeed valuable to us, as these help us in our committed effort to exceed guest expectations and create value at every encounter. We are charging entrance fee for non-resort guest to cover shuttle expenses to and from our parking lot. We are serious about the feedback of our every customer. We assure to serve you better as we welcome you back soon.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed October 7, 2023

    I was disappointed with the fees and charges in the hotel. They charged us with P500 pesos each for the entrance fee. Rooms have no internet and you need to pay $3 for a days use. Billiards and pingpong table are all dilapidated. Never again I go back in this place.

    Date of stay: October 2023
    • Trip type: Traveled on business
      • Value
      • Location
      • Service
    1  Thank matthew c
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Nina Green, Marketing at Eagle Point Resort, responded to this reviewResponded May 4, 2024

    We are very grateful for taking time to visit Eagle Point Resort and for sharing your experience here at TripAdvisor.

    We are happy to know that you had enjoyed your getaway at Eagle Point Resort. Our staff is more than happy to accommodate your needs at all times and at all costs.

    Your review inspires us to continually do our best to satisfy our guests. We look forward in welcoming you back on your next visit.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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