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Kanwar Deep G
Mumbai, India

Weekend getaway beach resort

4.0 of 5 bubblesReviewed Oct 15, 2023via mobile
Resort is situated on the water front. There is no beach as such. Water sports are provided. Property is not too big as expected. They have other facilities like spa, massage, gym, pool table, karaoke, swimming pool. Outdoor bar and air con indoor bar. Restaurant. For the price the rooms are extremely small and bathroom/ toilet is also very small and tight squeeze. Has hot/ cold shower. Wifi provided with TV channels but at times very slow and channels don’t play. Good selection of drinks. The staff was very nice, friendly and helpful. The food was ok. The local friends were of the opinion that the taste could be improved so that was a bit of disappointment. Parking is available. Not too many shops near the resort. Quite remote. If you can bear with the cramped rooms you can have a good time for day or two at the most.
Date of stay: October 2023
Trip type: Traveled with friends
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The Philip Ann Resort, Owner at The Philip Ann Resort, responded to this review
Responded Oct 16, 2023
Dear Kanwar,
Thank you for your review, respectfully however we will take this opportunity to clarify a couple of pertinent facts that you chose to omit;
1. Having purposely booked the cheapest price and smallest room on a promo of 25% , it is unreasonable to expect a larger size room, room size is and always be cleary listed and avaibable to see.
You did not enter or see the other 12 rooms in the resort, ( total of 14) to flippinatly state " cramped rooms" is respectfully not accurate
2. TV Channels provided with no extra charge to yourself such as Netflix and Youtube, suffered no downtime , if the channels was not working, a simple request to the maintenance department would have promptly rectified any issue. No other guests reported such issues on the selected dates you stayed with us.
3. The majority of your stay with us, did not involve the use of the mammoth range of activities avaibable to you , steamroom sauna, darts, billiards, the sea, snorkelling, excluding all the other amentities avabable.
Naturally how you choose to enjoy your vacation is your perogrative, and we respect that, however to suggest and state a lack of activities that is only good for "one day or two at the most" , is a direct contradiction to the hundreds of other reviews. If the primarily purpose is to spend 95% of the day in bed ,then naturally and with respect this will severly impact on your activity and excurcisions participation
3. We are aware of a sad personal incident that occured to yourself on your last day , our staff went and above and beyond to lift your spirits ,and show yourself that the world and the Philippines is not full of such awful people. We feel that this incident ( beyond our control or personal involvement has somewhat impaired your review)
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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13 - 17 of 17 reviews
Reviewed August 7, 2023

Can’t sleep because of the Korean people staying the next room with us. A staff is talking to them loudly until late at night without minding the other guests.
Thought was a place for relaxing but it is not.

Date of stay: August 2023
Trip type: Traveled with family
Thank giovanna r
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Philip Ann Resort, Owner at The Philip Ann Resort, responded to this reviewResponded August 23, 2023

Hi Maam, thank you for your review. Respectfully we find your review to be a bit on " the creative side" , we have reviewed all security footage and can not establish your claims about a single member of staff to fellow guests until " late"

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed August 6, 2023

the place, location and facilities were good, the attendants were very friendly and accomodating, food was great but drinks including halo halo was kinda pricey. entrance fee for a day tour was also pricey!

Room tip: dont bring your own food coz you’llnpay corkage fee
Date of stay: June 2023
  • Trip type: Traveled with family
    • Value
    • Location
    • Service
1  Thank Anne C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Philip Ann Resort, Owner at The Philip Ann Resort, responded to this reviewResponded August 8, 2023

Thank You Maam, your review is appreciated by all of ourselves here

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed January 17, 2023 via mobile

We were already staying in the area and passed this place a few times, we were heading back to manila, when a great deal became available for here, so we booked a night's stay, the staff were fantastic, from the front desk to the restaurant staff, everyone was great, the restaurant food was 1st class, the bars were good, everything about this place was great

Date of stay: December 2022
Trip type: Traveled as a couple
1  Thank 512peters
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Philip Ann Resort, Owner at The Philip Ann Resort, responded to this reviewResponded August 8, 2023

Thank You Sir for your review , it is appreciated

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed April 25, 2022

Had a blast here! They really went out of their way to give excellent service to the customer. Even to the extent of marketing & providing healthy food & drinks for diabetics like me. Before you can even ask for anything like free coffee, or even icecold water, they’re ready to give it to you with the sincerest of smiles & greetings! Anilao may not have a shoreline but Philip Ann Resort makes up for it by offering free kayak, snorkelling gear & huge float so you can enjoy the sea water to the max. You dont even have to pay even for the use of the gym, use of the steamroom, videoke room , billiards & games, & they do have a bubbly jacuzzi & pool with floats for kids & adults, by the sea. With their facing-the-sea balconies pumped up with sofas, hammocks, sunchairs to enjoy the great sunrise/sunset/starry views in comfort, or while having your meals set up in the balconies, these all make up for whatever you may find lacking in your room or stay. Ours was a quick break from worklife & when free tequila or buy one take one margaritas was offered, it clinched our resolve that this is one of the resorts we’d go back to in the near future. Never mind beach walks when everything else you need is available with solicitous staff making your stay memorable, and the salo salo meals, their version of boodle, are great for 6 hungry peeps, with extras to boot, in their restobar with a view of the sea. Their descending steps are good for exercise, but if you’ve problems descending or ascending, they’ve an army to help you manage this, even if they’ve to carry you up or down (i believe), the way they get hold of your baggages whether small or big, even from the parking area, a few meters away. The response also to your queries is super fast. Rooms, though small, are clean and smell good. Thank you Philip Ann for setting the bar when it comes to excellent Filipino customer service.

Date of stay: April 2022
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Rhodora2002
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Philip Hughes, Owner at The Philip Ann Resort, responded to this reviewResponded May 2, 2023

Thank You Rhodora for your thoughtful and extensive review. It was a pleasure to accomdate you all, and we sincerly hope to see you in here again the future

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