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Anna C
Welcoming and Rejuvenating
5.0 of 5 bubblesReviewed Jan 21, 2023
Portulano is tucked above a marine protected area along the beautiful Bauan coastline. From the moment we stepped onto the Portulano boat, we were welcomed by the staff—they helped carry our bags, cooked special meals to accommodate some of our family members’ dietary restrictions, and traded stories with us. The individualized dive instruction from Arnel and Carmela is careful, thorough, and fun! All the dive masters are extremely knowledgeable about the local area, and it shows during the dives—each dive was full of discoveries of different wildlife, from numerous nudibranches to octopi. We can truly say that the Portulano community welcomed us into the fold and we can’t wait to return!
Date of stay: December 2022
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      Reviews (149)
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      2 - 7 of 149 reviews
      Reviewed January 20, 2023

      I last visited Portulano Dec 2022 and like always, it didn't disappoint!

      If you're looking for a place to relax, or snorkel, or dive, or unplug, or any combination of those, this is the place.

      The staff is great, the food is good. They have vegetarian options. They source everything locally and they seem to keep a fairly healthy menu.

      As far as diving is concerned, they have rentals available and they take safety seriously.

      And then the lounges! They're everywhere! They're so many places to hang out and relax and read a book or have a nice chat. Portulano's vibe is very cozy and inviting. It embraces you if you welcome it. I'd go every weekend if I could!

      Date of stay: December 2022
      Thank NickieManjon
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed September 4, 2022 via mobile

      Portulano is a small owner-run resort with excellent family-style service. The staff are all accommodating and professional. There is plenty of space to relax outside the room. The best draw for this resort however, is the fact that the house reef is truly stunning. Highly recommended!

      Date of stay: May 2022
      Trip type: Traveled with friends
      Thank zeehanj
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed June 19, 2022

      Well run dive resort. Friendly, accommodating staff. Rooms were comfortable and clean. Food was yummy and portions were generous. House reef is easily accessible from the shore and featured tons of marine animals. Had a great time!

      Date of stay: June 2022
      Trip type: Traveled with friends
      Thank Vjsanj
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed May 29, 2022

      I rented a single room for 6 days. It was my treat to myself. There was virtually no one there as far as divers were concerned. Three days I had the resort to myself. Elmer was my dive master. He really took care of me since I am partially crippled . My friend Niko Santos stayed there for two dives. He is also a dive master. Every one was terrific helping me get dressed for my dives. The water was so warm that I did not need a suit. So much better diving there compared to Puerto Galera. I saw most of the critters on my bucket list here. Then there was the restaurant crew. They treated me like I was the Owner of the place. Now I am a very picky eater so some I did not or could not eat. Allergies to sea food. The one complaint I had was lack of desert. Another suggestion is to set up a small store that you could buy snacks.
      It was expensive for me to dive as I was the only diver in the whole resort. The beds, ac where great. If you want quiet , this is the place for you. No phones, no TV, but the internet worked most of the time.

      Room tip: Ask for a room with ac.
      Date of stay: May 2022
        • Location
        • Rooms
        • Service
      Thank Whandforth
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Carmela Sevilla, Owner at Portulano Dive Resort, responded to this reviewResponded June 1, 2022

      Hi Bill, glad you enjoyed your stay. We really wanted you to be comfortable and to be able to enjoy your dives and your stay. Take care always!

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
      Reviewed April 15, 2022 via mobile

      The resort was beautiful. If you value peace and quality time for yourself. You come to this place. You get to know the staff and owners of the resort as well. All of the members of the staff were accommodating and friendly. However, it was not the same case with the female owner of the resort. She could have made more effort to make the guests felt more welcome.

      If you're not picky or fuzzy with the food, this place is fine. However, there is a fine line between healthy food and cheap food.

      I particularly like their labrador, Snork.

      Date of stay: April 2022
      Trip type: Traveled with family
      Thank gummyjanine93
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Carmela Sevilla, Owner at Portulano Dive Resort, responded to this reviewResponded June 1, 2022

      Dear Janine,
      I saw you gave us a low review on Tripadvisor. I'm sorry you felt negative about me, the female owner. When did you visit us? i couldn’t find your registration.

      I am usually swamped and stressed with juggling resort back end duties plus homeschooling during these times and sometimes don’t have time to chat, or say hi and can't be as attentive and friendly as our dog, Snork.

      For perspective, we have been running the resort on recovery mode due to the pandemic: operational restructuring, retraining, re-organisation & back end work is mostly my duty & is no walk in the park, or the beach.

      Do consider also that many resort owners don't even interface with their guests, or that personalities differ. So it may not be a fair expectation and reason for a low rating.

      A little "benefit of the doubt" for others always help us all move forward during these challenging times.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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