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Reviewed 25 June 2018 via mobile

Stopped here whilst visiting for the festival of the pigs in Balayan (must be at event, brilliant).

The hotel is spotlessly clean and rooms very generous, there is a decent bar with snack style menu.

The staff couldn’t be more helpful, a special thank you to Abigail who went out of her way every time we asked a question or made a request.

One word of warning...it’s not easy getting back to Manila from here!

Date of stay: June 2018
Thank RS66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 8 January 2018 via mobile

We held our son’s baptism in Bauan Plaza Hotel last sunday. The service is very good. The price is worth it, we had an inclusive free stay in the hotel.. as soon as we enter the room it was smelling so good, the bathroom is spotlessly clean with complete ammenities, the bed is comfortable as well as the pillows. The aircondition worked properly. as per the event We liked the food they served. My only comment is the pork steak’s cut is kinda thick. We loved the fish and tofu fried. I worked in a 4 star hotel in Rome as an admin and all I can say is their staff is Very professional , I would like to commend Ms Trisha. Overall experience THUMBS UP...

Date of stay: January 2018
Trip type: Traveled with family
1  Thank cahrule11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 21 December 2017 via mobile

We spent the night here with family and friends. Food is good, staff are punctual, courteous and accommodating. Place is nice specially the interior design of the room.

Comments: slow internet connections, low water pressure.

Overall experience is great and worth coming back

Date of stay: December 2017
Trip type: Traveled with family
Thank magpiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 21 August 2017 via mobile

Our detour because of traffic this long weekend made our stay in this hotel even more worthwhile.

We were heading to Anilao when we got stuck in standstill traffic in Bauan. We were supposed to check in late afternoon in this hotel coming from Anilao, but since we already spent almost half of the day on the road, and it started to rain heavily, we decided last minute to go to this hotel first and just go to Anilao the following day. This last minute decision made us enjoy the Orense Suite more.

They accommodated our early checkin, and the room with a loft was very spacious and homy, with ambient light generously flowing inside. The kids had fun running around, and the bathtub/jacuzzi was enjoyed by my 2yo daughter. Different restaurants and food outlets were also very accessible from this hotel, and a convenience store was just below it. It was like a peaceful home in the middle of a very busy environment outside. They are able to maintain the tranquility inside.

There was a band playing at the bar every weekend nights, and although I heard some complain of it because of noise, my husband and I had fun on that Saturday night. Our kids did not have difficulty getting to bed even if our room was situated on top of the bar.

The hotel staff were also very polite.

The only mark down is that the place is not friendly for PWD or elderly. If your room is on the 3rd floor, the elderly/pwd will really have to use the stairs.

Over-all, I'd still recommend this 100% to my family and friends.

Date of stay: August 2017
Trip type: Traveled with family
Thank HenCLou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 12 March 2017

Receptionist are impolite and disrespectful of guests. Here's why:

1. they expect you to know their policies although they are not explicitly given.
- our discounted rooms were supposedly for 1 guest only. however they failed to mention that to us upon our arrival. They ended up charging us for extra person fee without even notifying us. we only found out after 3 nights. the reception we talked to is very disrespectful and told us that we should know that the room is for single person only since it is discounted. (note: we are staying for 15 nights, hence, the discount, have we known that the discount they gave meant that it will be for a single person only we shouldn't have booked the place)

2. they don't clean the rooms everyday!
- the receptionist told us that we have to call or notify the front desk if we want the room to be made up, so we did. but almost every day, despite our calls/notification, we came back at our room still undone =(

3. slow service at the restaurant too!
- Food is served usually 45mins to 1hr after the order is placed.

Date of stay: November 2016
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank ihcs1218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ray R, Manager at The Bauan Plaza Hotel, responded to this reviewResponded 13 March 2017

Good day. Thank you for placing a review of the Bauan Plaza Hotel. Your reviews help us know how to serve the guests better.

For reference, may we get the exact dates of your stay in order for us to determine the circumstances of your stay? If you prefer, you can send the details including the guest name to the following email address in order to keep your information confidential:

celien.bauanplazahotel@gmail.com

We thank you once again and we look forward to hearing from you soon.

- Ray

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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