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Katrina H
Makati, Philippines

Badly managed resort-needs a lot of improvement

2.0 of 5 bubblesReviewed Sep 10, 2018via mobile
My partner, friends and I are all regular divers and have frequented many resorts both in the Philippines and other parts of the world. This resort looked promising because of its location and its facilities. Sadly, this was one of the most unsafe resorts (for diving) that I have stayed in. First off, the boats they use for pick up of passengers and for diving are poorly maintained. Our 2nd dive of the day could have resulted in a major accident as the waves were quite sizeable and when we were picked up after our dive; in close proximity to Pinnacle Rock the boat’s engine would NOT start. If there had been a current or stronger wind we would have all wound up crashing on the rocks. The boats are old and most be replaced. The resort itself although quiet was not cleaned very well and with a lot of “lounge chairs” that were either broken, covered in dirt or bird excrement. I do hope the owners or management do more to make this resort safer and a real “sanctuary” as they have called it. We will not be returning and will not be recommending this resort to any of the diving community until major changes / improvements have occurred.
Date of stay: September 2018
Trip type: Traveled with friends
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    Reviews (46)
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    3 - 8 of 46 reviews
    Reviewed August 29, 2018 via mobile

    Parking is big.
    VERY spacious room.
    Buffet food are very delicious, hat's off to the chef.
    Very accommodating staff, and you are well taken care of.
    Just in front and side of the resort are already snorkeling worthy, saw a turtle already!

    Date of stay: January 2018
    Trip type: Traveled as a couple
    Thank Marichu T
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed January 24, 2018 via mobile

    Been going to this place since 2014 and it keeps getting better! Rare in the Philippines but I'm not complaining. Food is good, rooms are superb, service in the kitchen is very good. But the dive service can be further improved (boat scheduling, towels, & tidiness of the dive area). Overall, a good value for money and a diver's weekend refuge from the weekday pollution of Metro Manila.

    Date of stay: January 2018
    Trip type: Traveled with friends
    1  Thank seabedpebbles
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed January 22, 2018 via mobile

    Had a wonderful weekend overnight dive. You will be greeted by smiling awesome staff. They will help you in every aspect and thats a good customer service. They do have buffet meals which are very good. The place was well kempt. Dog friendly resort, they have three resident dogs there. Great value for money

    Date of stay: January 2018
    Trip type: Traveled with friends
    Thank kikaydoo
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed January 16, 2018

    As a diver, I have stayed at Bauan Divers Sanctuary on several occasions and am always happy to come back. The staff are by far the warmest and most welcoming of all the resorts I stay with in the area. Kudos to all of them. A short boat hop from the parking area, very secure by the way so no worries for the car, gives one the feeling of really escaping. The rooms are clean, spacious and well maintained. The restaurant offers spectacular views and the diving is world class. The cost is per person and includes meals and unlimited shore dives and even a boat dive a day so the bang for the buck as a diver is good. If you are not diving, the resort is pleasant and offers nice lounging and snorkelling but I am not convinced the cost would be as favourable so double check if there is a discount for non-divers.
    In all Bauan Divers Sanctuary is one of my favourites locally and not to be missed.

    Room tip: Lower rooms step right out onto the walkway, convenient, upper rooms means stairs, no elevator, but nice views and a little more privacy.
    Date of stay: January 2018
    • Trip type: Traveled as a couple
      • Rooms
      • Cleanliness
      • Service
    Thank Casperunit
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed August 27, 2017

    A very pleasant resort wit friendly, helpful staff. Room comfortable, clean, though bathroom a little tight. Good boatmen. Limited, though colourful dive sites. Our small group was fortunate to encounter a juvenile whale at one of the sites near Ligpo Island! Amazing! Meals are good, help yourself to tea/coffee.

    Room tip: Request room with few steps if required.
    Date of stay: August 2017
    • Trip type: Traveled with friends
      • Value
      • Sleep Quality
      • Service
    Thank Teresa C
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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