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Traveler rating
227
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79
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37
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All reviews covered parking shuttle service front desk close to the airport park and fly toronto airport extended parking an early flight walk in shower shuttle bus free breakfast would definitely stay here again one night stay booked this hotel flooring proximity canada
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8 - 13 of 559 reviews
Reviewed 5 weeks ago

The price was crazy of course, but a better value than the other hotels on the list. The beds were comfortable and the staff was super helpful answering calls and helping out when they could. Food was delivered cold and the air a bit stale with no windows that open, but I certainly felt welcome and not like a hostage.

Date of stay: April 2021
    • Sleep Quality
    • Rooms
    • Service
Thank Chasicakes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 16 December 2020

price was very good, room was very clean and comfortable, staff were very pleasant and helpful...sadly no breakfast due to apocalypse, nice and close to airport and major highways.Would definitely stay there again

Date of stay: December 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Best Western
Thank Eric E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 10 November 2020

My wife and I stayed for 1 night prior to our flight. The hotel is so convenient to Toronto Airport and their package pricing was very competitive. Very friendly and helpful staff. The rooms are attractively decorated and the walk in shower is a real plus. Very good towels and bed linens and the king sized bed was really comfortable. We would definitely stay here again

Date of stay: October 2020
    • Rooms
    • Cleanliness
    • Service
Thank Chris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 18 October 2020

This hotel was used by guests to throw a party and gathering of more than 10 people and the hotel did nothing about it! This clearly breaks the bylaw in ontario. They booked 3 rooms and had more than 12 guests between all 3. They were constantly moving between rooms slamming doors and screaming. I called to complain about noise and they did nothing except ask them to keep the noise down. I confronted the group in the hallways and counted more than 10 people. They claimed they weren’t breaking any rules because they had 3 rooms (however they were clearly all jumping from room to room together). I reported it to the hotel staff who I heard knock on their door and asked them to keep 10 or less in a room. They knew they were breaking the bylaw and let it happen! If it wasn’t after midnight and I was in desperate need of sleep I would have and should have called 311 and reported the party. The hotel should have done the same. Instead I continued to hear doors slam and screaming all night long. So much for a good rest before travelling. I travel often and would never stay here or at a BW again. Beware of this hotel.

Date of stay: October 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank travellingguest22020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 16 September 2020 via mobile

There is no shuttle from the airport and then they charge you for parking..even though you have no choice...staff are rude and dont care..spoke to manager of hotel and he was nasty and rude too..they dont care at all..room dirty.. sheets itchy and air conditioning didnt work..elevator floor so dirty and sticky my shoes were sticking to floor..never stay here even if you get a great price..never worth it

Date of stay: September 2020
Trip type: Traveled on business
3  Thank nakitia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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