The 3rd & 4th floor of this hotel are now being occupied by long term care patients because apparently the hospital doesn't have enough room..
As we were never notified of this, I realized this issue as I just walked on the floor and greeted by a care worker/nurse...
Upon complaining about the issue at the front desk, the attendant was confused of the issue and said "they pay like everyone else, so what's the problem?"
The problem starts with having to share the hotel and elevators with possibly sick elderly ppl and random visitors in and out.
My wife and I requested a discount or refund when checking out, the attendant then began to argue and take the hotels side instead of making a customer happy.
Unfortunately we used to stay here due to the restaurant on site.
We will NEVER stay at the Clarion Sudbury!!!
They do not strive for customer satisfaction;)More
- 1 (855) 605-0317
- Free Wifi
- Free parking
- Fitness center