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10 - 15 of 682 reviews
Reviewed 19 February 2021

Staff were friendly and helpful. Food was awesome. I highly recommend best western. It was a great experience. Room was clean and organised. All the best and Thank you BEST WESTERN Keep up the good work guys

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank ananthalakshmik6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayne T, General Manager at Best Western Downtown Sudbury Centreville, responded to this reviewResponded 23 February 2021

Thank you very much for taking the time to share your review with us. We are very happy to see you enjoyed your stay and we hope we have another chance to host you in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 14 February 2021 via mobile

Hi,
I Stayed for couple of nights with my friend and we enjoyed our stay.
The staff was very cooperative and helpful.
Grab and go breakfast was offered in the morning, and at check in got a warm welcome.

Date of stay: February 2021
Trip type: Traveled with friends
Thank tarushn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayne T, General Manager at Best Western Downtown Sudbury Centreville, responded to this reviewResponded 16 February 2021

Thank you for taking the time to share your review with us. We are happy to hear you enjoyed your stay and we hope we have another chance to host you in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 13 February 2021 via mobile

I usually love a best western, I stayed there 4 nights ago and it was awful. Couple fighting from 9pm-12:45am before they finally were kicked out. It was intense we are travelling for medical reasons. No discount on the room, a small apology from the front desk person the next day, no one could give me answers when the fight was happening just they were handling it, almost 4 hours of “handling”. okay not there fault but maybe vet who you rent too and not put kids beside them. when your kid who is 10 doesn’t sleep all night because there afraid it was heartbreaking.
Okay now the breakfast option, again no breakfast due to covid but advertised a grab and go option
I was told muffins, juice maybe bagels etc
No we got a kids juice box, bottle of water and kids applesauce? How is this considered a breakfast
So $140 for an awful party place with an awful “breakfast” that would leave even a toddler hungry, keep in mind that they advertise and tell you on the phone they have breakfast items like muffins and other takeaway options you pick.
This is no picking the photo is what you got for 2 adults and 1 kid
Will not stay here again, avoid like the plague
It’s also in a bad neighborhood and people constantly asking for money and cigarettes. I did not feel safe or any warm welcoming stay I usually receive at a best western.

Date of stay: February 2021
Trip type: Traveled with family
Thank AshleysmedicAltrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayne T, General Manager at Best Western Downtown Sudbury Centreville, responded to this reviewResponded 16 February 2021

Thank you for taking the time to share your review with us and our apologies for the issues you faced on your recent stay. We endeavor to give each of our guests a great experience. The fighting you mentioned was dealt with as best as possible until authorities arrive.Once again, we apologize for the issues you faced.

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Reviewed 9 February 2021

I usually chose this hotel to stay in Sudbury while on a business visit. The staff employed at this location is very friendly and welcoming. They took every possible measure to follow COVID policies and procedures. I wish this crew good luck for their future and hope to visit again soon.

Date of stay: January 2021
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank John242712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayne T, General Manager at Best Western Downtown Sudbury Centreville, responded to this reviewResponded 9 February 2021

Thank you for sharing your kind words with us. We are happy to see you enjoyed yourself and we hope we have another chance to host you in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 8 February 2021

The room has an excellent shower and the air conditioner/heater is top notch. Love the staff at this location and usually the breakfast is really awesome. Pre covid. Tv and internet is fast, complimentary coffee is good

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank eqgh5uea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayne T, General Manager at Best Western Downtown Sudbury Centreville, responded to this reviewResponded 9 February 2021

Thank you for sharing your kind words with us. We are happy to see you enjoyed yourself and we hope we have another chance to host you in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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