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All reviews clarence street byward market afternoon snack great location parliament hill city parking small balcony yogurt laminate flooring national gallery coffee maker quiet street within walking distance restaurants and pubs breakfast was included small hotel home fries
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Reviewed 26 July 2018

this hotel was a HUGE surprise. the room was so cute. I haven't had a room with this much character in a long time. the balcony was perfect overlooking Clarence street. the parliament buildings were right within walking distance. Many shops & restaurants right by. Irvine (desk clerk) was extremely nice and friendly. complimentary water In the room. coffee was premium with real milk & creamer in the fridge.

  • Stayed: July 2018, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank stephaniegP1574YY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angjelo L, Guest Relations Manager at ByWard Blue Inn, responded to this reviewResponded 26 July 2018

Dear stephaniegP1574YY, Thank you for taking the time to write us such a nice review. We are very pleased to read that all was good with your stay. We appreciate your rating. We hope to see you again the next time you are in Ottawa. Sincerely, ByWard Blue Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 26 July 2018

We booked this hotel based on a lot of good TripAdvisor reviews. Its very good value as long as your expectations are reasonable. On the positive side, the location is great. Its about a 15 min walk from Parliament Hill and there are dozens of great restaurants within a 10 minute radius. Our balcony, facing the quiet courtyard was very pleasant. On the less positive side, the air conditioning unit was too noisy to use during the night so we had to turn it off and keep the window open. The hot and muggy weather made sleeping a little uncomfortable. The breakfast is best described as adequate. Its pretty standard and average food. However, the afternoon snack was a nice and appreciated extra. If you're looking for a well located, moderately priced Ottawa hotel without a lot of bells and whistles the Byward Blue is a good choice.

  • Stayed: July 2018, traveled as a couple
    • Value
    • Rooms
    • Service
Thank Irina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angjelo L, Guest Relations Manager at ByWard Blue Inn, responded to this reviewResponded 26 July 2018

Dear Irina K,
Thank you for taking the time to post us such a nice review. We are pleased to hear that the hotel met your expectations on all levels. We look forward to seeing you again the next time you are in Ottawa. Thank you for staying with us.
Sincerely,
ByWard Blue Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 20 July 2018 via mobile

Lovely 40+ room hotel in great location. Just a few minute walk into heart of Byward market eating and shopping. Just a little further walk up to Parliament hill and it’s attractions. Room very well appointment with everything you could want right down to a few dishes and wine glasses. First class facility and service. Very nice snack and tea put out around 4p so as not to need early dinner. Excellent buffet breakfast. Don’t look any further just stay here!!

Stayed: July 2018, traveled as a couple
Thank Luke_Darlene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angjelo L, Guest Relations Manager at ByWard Blue Inn, responded to this reviewResponded 21 July 2018

Dear Luke_Darlene,
Thank you for taking the time to post us such a nice review. We are pleased to hear that the hotel met your expectations on all levels. We look forward to seeing you again the next time you are in Ottawa. Thank you for staying with us.
Sincerely,
ByWard Blue Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 18 July 2018 via mobile

First impressions form an opinion so when we arrived and the lady at reception was quite abrupt to the point of being rude it wasn't a good start. Thankfully from then on we didn't have to deal with her.
There are a few steps into the hotel which makes bringing luggage in a chore but lifts to all floors from reception. Our room was very spacious with two bedrooms and a balcony overlooking the courtyard - very nice. The hotel provides a free afternoon tea of crisps, cookies and coffee etc.
Breakfast was also included and had both hot and cold options. Car parking is available in the adjoining multi storey at a charge, I think we paid $15 for 2 days.
A great place to stay, would've been 4 dots but for the member of staff on reception on arrival.

Stayed: June 2018, traveled with family
Thank plasterer69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angjelo L, Guest Relations Manager at ByWard Blue Inn, responded to this reviewResponded 19 July 2018

Dear Plasterer69,
Thank you for taking the time to write us a review. We are sorry to hear about the poor performance of our staff member. This is unacceptable and we will address this accordingly. Apart from this, we are glad that all was good with your recent stay. We appreciate your comments on the location, breakfast and snack. We hope to see you again the next time you are in Ottawa. Thank you for staying with us.
Sincerely,
ByWard Blue Inn

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Reviewed 18 July 2018 via mobile

Location outweighs hotel’s need for some updates. Good customer relations but breakfast could be upgraded a bit. Had scrambled eggs only one day of three, other days had hard boiled eggs, for example. Yogurt and some fresh fruit were appreciated. Orange juice was in individual juice boxes. No central air conditioning for our room, had only a noisy stand-alone unit during a very hot period. Wifi can be a problem sometimes. Near National Gallery, market area and good restaurants.

Stayed: July 2018, traveled with family
Thank Snowshaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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