My uncle and his family live relatively close to this shopping mall so we usually drop by here occasionally when I visit them in Ottawa. However, it is not usually a good experience to do so. The mall suffers from constant overcrowding especially on weekends making it very uncomfortable especially in the food court. The selection of stores available are generally limited and the staff that work in them are disrespectful and not friendly. For example, I lost my glasses during my last visit to Ottawa and we went to this mall in the hopes of finding an eyeglass store to make new ones. In each of the 3 eyeglass stores we went to in this mall, each one gasped in shock at my prescription and said they were unable to help me (despite the fact that I know about 10 other people with the same prescription). In addition, before this, nobody else ever found anything unusual with my eyeglass prescription. For reasons like this, I recommend that you avoid this mall if possible and go to the better ones in Ottawa like Bayshore and Rideau (my favorite).