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All reviews washer and dryer full kitchen rideau centre byward market presse cafe great location two bedroom suite parliament hill home away from home laundry room within walking distance the general manager parking garage lots of space large suites living area dining table
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Reviewed 10 August 2016

Our family stayed at this Hotel during the month of August (nine of us for our family vacation - 2016). The rooms were very nice, modern, clean with all the amenities functioning (except for the whirlpool). The service was excellent. I would recommend this Hotel to my friends and family.

  • Stayed: August 2016, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank SharienM1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this reviewResponded 11 August 2016

Dear Sharien,

I’m so pleased you and your family enjoyed your vacation with us and thank you for mentioning our service excellence! As a non-branded, independent hotel we do sincerely appreciate your recommendations to friends and family. I look forward to providing you a warm welcome back on your next trip to downtown Ottawa!

Sincerely,


Chris Pierce
General Manager
Ottawa Tourism’s 2015 Star Property of the Year

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 7 August 2016 via mobile

The staff was very friendly and accommodating. They gave us suggestions as where to eat and things to do with the children. The room was clean. The hotel was very central to attractions around the city. Overall a very good hotel to stay at. Will be staying there again next time we are in Ottawa.

Stayed: July 2016, traveled with family
Thank Melissa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this reviewResponded 8 August 2016

Dear Melissa,

It was a pleasure hosting you and your family and thank you for the awesome 5/5 rating! Our downtown location has it all and there is something for everyone. I look forward to providing you and your family a warm welcome back on your next trip to Ottawa!

Sincerely,


Chris Pierce
General Manager
Ottawa Tourism’s 2015 Star Property of the Year

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 August 2016

Medium level hotel in few steps from Conference center and mall, just 500 meters far from running tracks along canal and Ottawa river healty tracks.
Nice swimming pool "shared" with close Novotel and nice fitness center.
Breakfast in reception area connectes caffè well stocked.
Excellent service and good turist amenities and informations.

Room Tip: Nice rooms on top floors with beutiful view on Ottawa downtown.
  • Stayed: July 2016, traveled on business
    • Location
    • Sleep Quality
    • Service
Thank acant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this reviewResponded 8 August 2016

Dear Acant,

Thank you for mentioning our newly renovated Fitness Centre – we have received very positive guest reviews! I’m pleased you also enjoyed running along the Rideau Canal and Ottawa River. Our location is excellent as we are steps away from the Shaw Centre, Rideau Centre, museums, the historic Byward Market, hundreds of restaurants, etc. I look forward to welcoming you back on your next stay in downtown Ottawa!

Sincerely,



Chris Pierce
General Manager
Ottawa Tourism’s 2015 Star Property of the Year

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 August 2016 via mobile

Walking distance to many things including Parliament Hill and Byward Market. Friendly staff. Not the most modern decor, but rooms are clean and spacious and beds are fairly comfortable. Great for families or groups. Stayed on 12th floor and could still hear quite a lot of street noise. Maybe higher floors are better. All in all, I would stay here again and most definitely recommend this place to others.

Stayed: August 2016, traveled with family
Thank andi75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this reviewResponded 8 August 2016

Dear Andi75,

Thank you for your great review mentioning our spacious & clean suites and comfortable beds! We are definitely within a short walking distance to many leisure attractions: Parliament Hill, the historic Byward Market, the Rideau Canal, museums, the Rideau Centre and hundreds of restaurants. I appreciate your recommendations and look forward to hosting you and your family again on your next trip to downtown Ottawa!

Sincerely,



Chris Pierce
General Manager
Ottawa Tourism’s 2015 Star Property of the Year

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 August 2016 via mobile

I wish there were more of these around! It was great to stay in a suite and cook an easy meal just to take a break from restaurant dining. The laundry facilities in the suite were a welcome service especially for a longer trip as ours was. Pretty quiet, just a couple families who would speak very loudly to their kids in the hallway, but not a huge issue. Located within walking distance of many of the local attractions but I didn't feel safe going out in the dark with just my son due to some of the services located close by. Easy to get to public transportation from this hotel. Would definitely recommend Les Suites!

Stayed: August 2016, traveled with family
Thank jmom66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestSuites, General Manager at Les Suites Hotel Ottawa, responded to this reviewResponded 5 August 2016

Dear JMom66,

Les Suites Hotel is an independent, non-branded hotel and we definitely appreciate your awesome review and recommendations! There is never a need to pack dirty clothing for your return home as each suite does have a washer and dryer. Thank you for mentioning our equipped kitchens and fantastic downtown location within a short walking distance to the majority of Ottawa’s attractions. Because of our downtown location is so close to Ottawa’s entertainment area, guests who are not accustomed with staying in a metropolitan setting may find our area quite busy especially during the evenings. Once again, thank you for you review and I do look forward to hosting you and your son again on your next trip to Ottawa!

Sincerely,


Chris Pierce
General Manager
Ottawa Tourism’s 2015 Star Property of the Year

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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