Staff is amazing they make you feel at home and are very helpful rooms are very nice and clean and comfortable my only negative would be no pool or hot tub and contintal breakfast is not the best otherwise amazing place to stay
- Free Wifi
little hotel, great service, an attached restaurant coming spring 2018 The Courtney
amazing room, high end.
big bed, comfy mattress, super soft sheets firm pillows
2 chairs, side tables, wine glasses, corkscrew, ice bucket (you just call down for ice)
desk with water and apples upon arrival
post it notes, pencil, highlighter, sharpener, safety pin,
ask for a running map of city- or just go! you can't go wrong anywhere :)
nespresso machine in room reg & decaf & creamers in fridge
They will also bring you a carafe of coffee or kuerig if you rather
mini bar prices not bad
great bathroom seperate bath & shower
great shampoo, conditioner, shower gel, lotion plus bath gel, shave cream and shaver.
Continental breakfast was good but in a tiny conference room- temp until their restaurant opens soon (sometime spring 2018) we just hurried and ate and went back to our room with a view.
we arrived early and our room wasn't ready but they held our bags and texted us when the room was ready and had tacken our bags to the room already!
awesome will go back!
We stayed 3 nights in late March and really enjoyed our stay. We had a lovely welcome from Spencer who took time to tell us about the locale and some great restaurants (so many good options!). The signature corner room was luxurious and the spa was lovely. Decent gym too. Once their new restaurant opens (very soon) it will be near perfect.
Still my favourite place to stay in Victoria - such a warm welcome, such wonderful staff, especially Catherine, who took care of all my requests and was happy to do so. Ideal location, and charming rooms, especially the harbour view rooms with fireplace. No better place to unwind after a chilly out and about in the city.
We really enjoyed our time here. The staff is always willing to help. It has a great location, facilities. There’s always good coffee or tea which is appreciated to deal with the cold whether and rain.
My husband had stayed here a couple of times but over 10 years ago. The room was beautiful and they had some of my favourite brand for amenities-L’Occitane. The restaurant, unfortunately, was under renovations so we did not get to try it.