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Reviewed 3 March 2021

Few issues with the cleanliness of the room. The ice bucket tongs had some kind of wing sauce all over them. The bathroom was not fully clean. Other customers hairs found in multiple spots in the tub and shower and around and in the sink. We used the pool for an hour and it was delightful. Warmed floors and towel shelves made the experience so nice. Heat blasting from the ceiling was nice too. One complaint (if I can even call it that) was the hot tub was too hot. Probably 106 or 108 rather than the advertised 104... something to look into as too hot of a tub in an already hot room makes it unenjoyable. Will return of chances arose.

Date of stay: February 2021
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Review collected in partnership with this hotel
Thank iyq4uraqt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dee-Anna Rebryna, Guest Services / Front Office at Cambridge Red Deer Hotel & Conference Centre, responded to this reviewResponded 5 March 2021

Thank you very much for providing your feedback and comments regarding your most recent stay. I am incredibly sorry for the lack of housekeeping in your room. This is absolutely not acceptable and something I will be addressing with my team here at the hotel. Please know this is not up to the standard we expect and strive for. We do appreciate all of your feedback and I will ensure to pass along your hot tub comment to my maintenance team so they can look into the temperature of the hot tub water.

Again thank you for providing your feedback as this allows us to coach and grow as a team. We do hope to welcome you back when you are needing a hotel room again in Red Deer.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 27 February 2021

Hotel was great - had small issue with temp control in the room but a planned one night stay ended up as 3 nights as we found it to be a great value - very clean, very COVID aware - didn’t use the pool or facility due to our scheduling but staff where top notch, friendly and went out of their way to meet any request we had - definitely would go back on next trip to that area

Date of stay: February 2021
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Review collected in partnership with this hotel
Thank teamj0hn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dee-Anna Rebryna, Guest Services / Front Office at Cambridge Red Deer Hotel & Conference Centre, responded to this reviewResponded 1 March 2021

We are very appreciative of your kind review. It was our pleasure to serve you while you were in Red Deer and look forward to your return.

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Reviewed 25 February 2021

Stayed her as I was moving into town. Very good value for the rooms and they let me extend several times. All great staff and very clean room. The restaurant on the main level was quite good and I got vouchers with my room which got a very good breakfast. Even with out. The breakfast was a great value 10/10 would stay again

Date of stay: February 2021
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Review collected in partnership with this hotel
Thank Spennypire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dee-Anna Rebryna, Guest Services / Front Office at Cambridge Red Deer Hotel & Conference Centre, responded to this reviewResponded 26 February 2021

Thank you so much for you feedback and we are very happy to hear that you enjoyed your stay with us here at the Cambridge Red Deer. Your kind words will be passed along to our team at the hotel and it will be my pleasure to do this. Look forward to welcoming you to Red Deer when you are next in town!

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Reviewed 24 February 2021

This is a well-located hotel with tons of amenities and a comfortable layout. Room was clean and spacious, bed and linens were very comfortable. Manager and staff were friendly and helpful and obviously working hard for their guests. We travelled during the pandemic so things were quiet, but they still had the pool and fitness room open with bookable time slots - impressive. We ate breakfast in the lounge and the food was good, not great, but the set up and service were great. In another time we would like to come back and check out the shopping stroll area.

Date of stay: February 2021
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Review collected in partnership with this hotel
Thank Freshycat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dee-Anna Rebryna, Guest Services / Front Office at Cambridge Red Deer Hotel & Conference Centre, responded to this reviewResponded 25 February 2021

Thank you so much for taking the time to share your recent experience with us at the Cambridge Red Deer. We are pleased to hear you enjoyed your stay and will make sure to share your words with our team here at the hotel. Look forward to welcoming you back when you next need a hotel in Red Deer.

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Reviewed 25 January 2021

This hotel is great for its conference center. They have nice guest rooms as well as conference facilities. There is a lady's store you can shop in and a few dining facilities. There is a liquor store in the parking lot and you can walk to some stores in the area.

Date of stay: February 2020
  • Trip type: Traveled on business
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Thank Danny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dee-Anna Rebryna, Guest Services / Front Office at Cambridge Red Deer Hotel & Conference Centre, responded to this reviewResponded 28 January 2021

We appreciate the time you have taken to remark on our hotel and many amenities we provide. Our hotel prides itself on being diverse in the services we offer and allowing our guests options when dining or planning their conferences and meetings. Thank you again, we appreciate the feedback.

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