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Traveler rating
529
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23
15
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31 - 36 of 633 reviews
Reviewed 11 April 2021

Perfect hotel and really nice stuff, gym is super and trainer Adrian is very good! Spa is amazing as well. wifi was working very good when there was not a lot of people, than a bit slow, but satisfied, But must know hotel was really full, easter holidays.

Date of stay: March 2021
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Review collected in partnership with this hotel
Thank roktiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yasbek Arellano, Guest Services / Front Office at Viceroy Los Cabos, responded to this reviewResponded 12 April 2021

Dear @roktiger,

It is such an honor you chose us to spend time with for your Easter holiday. We're thrilled to hear you were able to enjoy THE SPA and fitness facilities, and thank you for letting us know about the wi-fi so in the future we can try to enhance this amenity over busy periods. Please come back and see your family here at Viceroy Los Cabos again soon!

Sincerely,
Yasbek Arellano
Executive Assistant

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Reviewed 9 April 2021

We stayed 6 nights in a 2-bedroom suite (king, queen, queen). Beautiful, clean room with great views. Architecture is spectacular. Cielomar food is amazing (especially for carnivores). Concierge service was very helpful. Amazing service throughout with a few hiccups with beach service. Heidi, our beach server, was amazing but we weren't always seated in her section.

Date of stay: March 2021
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Review collected in partnership with this hotel
Thank Cjerde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yasbek Arellano, Guest Services / Front Office at Viceroy Los Cabos, responded to this reviewResponded 12 April 2021

Dear @Cjerde,

Thank you for not only trusting us for your cherished vacation time but for sending such a nice note as well! Its so nice to hear how much you loved your room, the restaurants, and the service. Thank you also for letting us know your experience at the beach, we will use this information to ensure we address the situation so guests will have a flawless experience in the future. Please come back to visit us soon!

All the best,
Yasbek Arellano
Executive Assistant

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Reviewed 8 April 2021

We were celebrating our joint birthdays and wanted a sexy, fun trip. Everything from the attentive staff to the well designed pools, restaurants, gym, excellent food, ect., made our stay wonderful. We will surely book the Viceroy again. Upon our departure, we discovered we had forgotten one wallet and passport in the safe. When we returned to the hotel, they were waiting with our items and had called me to say my items were safe.

Date of stay: March 2021
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Review collected in partnership with this hotel
Thank 805WorldTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yasbek Arellano, Guest Services / Front Office at Viceroy Los Cabos, responded to this reviewResponded 9 April 2021

Dear @805WorldTraveler,

It makes the each and every one of us here at Viceroy Los Cabos so happy to hear you enjoyed your joint birthday trip! To us, our guests are family and we thrive on making you feel special, especially on such an important date! We are also so happy your items were returned to you promptly. Leaving with peace of mind is the only way to go. We hope you are able to come back and celebrate with us again next year if not sooner.

Sincerely,
Yasbek Arellano
Executive Assistant

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Reviewed 5 April 2021

One of the best hotels we have ever stayed at! Hands down! Would highly recommend to anyone who's visiting Cabo. Exceptional service and cleanliness. Don't even get me started with the views from your room. Everything exceeded our expectations..it was beyond perfect!

Date of stay: March 2021
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Review collected in partnership with this hotel
Thank Sbjung01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yasbek Arellano, Guest Services / Front Office at Viceroy Los Cabos, responded to this reviewResponded 9 April 2021

Dear @Sbjung01,

Your comments are exactly what we want to hear every one of our guests say, thank you so much for sending this review. We really hope you are planning to come back and visit us again soon! We truly hope you will give us the opportunity to host you again and make the next trip even more magical than the first.

Sincerely,
Yasbek Arellano
Executive Assistant

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Reviewed 5 April 2021

Great hotel with a really cool and modern design. Staff were also good and made you feel at home. Location is good a San Jose by all hotel and small bike ride or drive to downtown. Beach is not recommended for use - therefore you will need to travel to enjoy the beach somewhere else, but still a very beautiful place and the hotel pool does the service

Date of stay: March 2021
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Review collected in partnership with this hotel
Thank Robsrobertosilva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yasbek Arellano, Guest Services / Front Office at Viceroy Los Cabos, responded to this reviewResponded 8 April 2021

Dear @Robsrobertosilva,

Making our guests feel like they are staying with family here with us at Viceroy Los Cabos one of our core values so hearing you say you felt at home is the highest praise. It really means a lot to us that you took the time to post this review, we truly hope you are able to come back and visit the hotel and San Jose again very soon!

Sincerely,
Yasbek Arellano
Executive Assistant

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