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Reviews (5,719)
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58 - 63 of 5,719 reviews
Reviewed 4 weeks ago

Perfect location to watch the sunrises with no barriers of any kind. Pool, jacuzzi, and beach hopping are all just right next to each other - very convenience - 5 minutes to downtown - a dream place to stay for a real relaxing vacation

  • Stayed: June 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
2  Thank SADror
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaby G, Director de Relaciones con Clientes at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this reviewResponded 4 weeks ago

Dear SADror

Thank you for providing us the opportunity of hosting you at Villa del Palmar Beach Resort & Spa Cabo San Lucas and for taking the time to share your experience with us.
I am please to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay
It will be an honor for Villa del Palmar Beach Resort & Spa Cabo team, to have you back and offer you our sincere hospitality on your next visit.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The resort is very run down and needs renovation. The air conditioner did not work in my room and when I requested to be moved to a room that had air conditioner the front desk told me nothing was available. Finally It took me to contact RCI to get a room with air conditioner.

  • Stayed: July 2018, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
2  Thank Dawn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaby G, Director de Relaciones con Clientes at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this reviewResponded 4 weeks ago

Dear Dawn N

Thank you for taking the time to write a review after your stay with us. Your ratings and comments help us a great deal in our effort to improve our service and accommodations.
We are very concerned to read about the lack of attentiveness and service you encountered during your stay. Rest assured that the proper measures have been taken in order to avoid this type of situations to our valued guests like you.
We truly hope that in the future you would give us the opportunity to welcome you once again and to be able to offer you with the quality and service you expect and deserve.

Respectfully,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

First of all we took an all inclusive package, We land at Los Cabos, a luxury car was waiting for us, the driver was so respectful and courteous, the reception, the room the people all our experience was spectacular, I am looking forward to come back and enjoy the experience again.

Waitress, bar tenders and chefs have an excellent customer service, we felt all the time like queen and king, at the pool we do have service 100% of the time Thank you, Angelica and the chef Angel, Magdiel and Emilio you made our vacations outstanding.

Room Tip: They have an amazing view to the sea.
  • Stayed: May 2018, traveled as a couple
    • Value
    • Service
1  Thank susanagama59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaby G, Director de Relaciones con Clientes at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this reviewResponded 4 weeks ago

Dear susanagama59

Thank you for expressing your great satisfaction with Villa del Palmar Beach Resort & Spa Cabo San Lucas and for sharing the details of your stay with us.
I am very glad to learn that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding service. I am thankful for your kind words which I will personally share with Angelica and the chef Angel, magdiel from waiters team and Emilio from the front desk staff.
On behalf of our Villa del Palmar Beach Resort & Spa Cabo team, we look forward to your next visit.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We had an awesome experience at this resort. The staff is helpful and friendly, the resort is beautiful. Mike, Rick and Joe went on an awesome deep sea fishing trip with Newton and reeled in a Marlin and many other wonderful fish, including two Durados.
Newton then took us to a local restaurant where they cooked the fish for us and it was amazing. Fabienne was the agent that helped us upgrade our membership to a level that works much better for us and became a member of our extended family along with Newton and Shelby that we met last year.....we will be bringing all of you cookies when we return to ARCO in February 2019 :-) Can't wait to see you all again. We apologize for being tardy with our review....time gets away from us. Did you know that you can find an amazing family anywhere in the world but our family at this resort makes us feel truly blessed and welcome. Hugs til we see you in February.
Mike and Margo Pray

Room Tip: Ocean/pool view
  • Stayed: February 2018, traveled with friends
    • Location
    • Cleanliness
    • Service
1  Thank mmpray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaby G, Director de Relaciones con Clientes at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this reviewResponded 4 weeks ago

Dear mmpray

Thank you for providing us the opportunity of hosting you at Villa del Palmar Beach Resort & Spa Cabo San Lucas and for taking the time to share your experience with us.
I am please to read that you had an unforgettable experience and that our team has done a great job taking care of every detail during your stay
It will be an honor for Villa del Palmar Beach Resort & Spa Cabo team, to have you back and offer you our sincere hospitality on your next visit.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We have been going to Cabo for over 20 years and our home away from home is always the Villa Del Palmar. The resort is gorgeous and the staff is just amazing.
I want to name few people that has gone above and beyond to make our vacation comfortable and enjoyable.
First of all is front desk staff, thank you Rogelio. As always you are amazing. And thank you Juan Luis. Roberto Marroquin, pool manager, you are the best your attention to every guest is greatly appreciated, we are looking forward to see you and Eddy next year. Marcos, pool waiter, thank you for taking care of us all week. Elizabeth, towel service, thank you so much you are the sweetest. I can go on and on, bottom line when you are in villa you are truly taking care off.

Stayed: July 2018, traveled with family
2  Thank Eleena G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaby G, Director de Relaciones con Clientes at Villa del Palmar Beach Resort & Spa Los Cabos, responded to this reviewResponded 4 weeks ago

Dear Eleena G

Thank you for expressing your great satisfaction with Villa del Palmar Beach Resort & Spa Cabo San Lucas and for sharing the details of your stay with us.
I am very glad to learn that our team has contributed greatly to making your stay memorable. We are committed to offering outstanding service. I am thankful for your kind words which I will personally share with Rogelio our front desk supervisor, Roberto Marroquin pool manager, Juan Luis, Eddy and Marcos from pool staff too, and elizabeth from towel service.
On behalf of our Villa del Palmar Beach Resort & Spa Cabo team, we look forward to your next visit.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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