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Katkerr
Glasgow, United Kingdom

Terrible Evening Meal

1.0 of 5 bubblesReviewed Sep 15, 2017via mobile
We arrived at the restaurant very excited as we had heard great thints but we're soon disappointed. We were sat at a lovely table on the decking. After a long wait we had to ask for the menus. A further wait and we had to ask for drinks orders. The drinks arrived and some 20 mins later our food order was taken. A selection of bread was delivered to the table. Whilst still waiting the heavens opened so we moved inside. Finilly over an hour later my youngest sons food came but only his. Then my husband and elder sons food arrivedelivery but I was still waiting. I asked the waitor and he went to check, no apology. Eventually my food came. Other guests were also complaining. The food was bland, very disappointing and certainly not worth what we were paying. I complained to the owner and there was no apology given. I told her the service was so poor there was no communication to customers to apologise for the delay. Don't waste your money here instead head up the road where there are a good selection of restaurants with great service and great food and they are reasonably priced. We will not give them our custom again.
Date of stay: August 2017
Trip type: Traveled with family
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    3 - 8 of 200 reviews
    Reviewed April 12, 2017 via mobile

    clean and friendly hotel, easy to reach, not very expensive- breakfast could be more diverse
    Located in a small park with a lovely swimming pool and a nice and beautiful garden
    Friendly, helpful staff

    Date of stay: April 2017
    Trip type: Traveled as a couple
    1  Thank AlexandraB573
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed March 25, 2017

    We stayed here for an early flight from Trieste. The staff were very nice and check in was quick. The bed was lumpy and very uncomfortable and the bedspread was very old. The bathroom was nice with good water pressure and heat. We had to leave very early so did not have a chance to have breakfast.

    Date of stay: March 2017
    • Trip type: Traveled as a couple
      • Location
      • Sleep Quality
      • Service
    Thank michelleg335
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed February 15, 2017 via mobile

    I was in Gradisca for work. The hotel Al Ponte is not too far from Sagrado train station. The room was big and comfortable. Unfortunately the weather was bad so I couldn't enjoy the garden which seems very big and nice from the massive window of my bedroom. All the staff members were very kind and welcoming.

    Date of stay: January 2017
    Trip type: Traveled on business
    Thank PaolaSantoro
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed September 19, 2016

    The hotel is conveniently situated, great quiet location, excellen rooms, we got an upgrade to the mini Suite, which was aa delight. It has grass Tennis courts, a swimming pool, and a very nice lobby. Breakfast is average, could immprove on the veriaty.

    Date of stay: August 2016
    • Trip type: Traveled with family
      • Value
      • Sleep Quality
      • Service
    Thank Yuvarosen
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed August 20, 2016

    We spent three nights at "Al Ponte" and we were not disappointed. Easy to find, it is in a good location and has an outdoors swimming-pool which is actually large enough for you to swim in.
    The rooms are spacious, spotlessly clean and quiet. The staff is nice and helpful.
    Our morning breakfast was a joy each day of our stay.
    A possible improvement could be the addition of tea/coffee-making facilities inside the rooms.

    Date of stay: August 2016
    • Trip type: Traveled with family
      • Value
      • Location
      • Service
    1  Thank Giorgio B
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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