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All reviewschurch bellsthe main squarefirst floorperfect locationupdated roomswood burning fireplacewould stay againnice hotelsan miguelwalking distancehistoric centerloved this hotelno elevatorhotel is locatedplugswifinoise
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Reviewed 1 December 2017

This hotel is located right off the plaza principal. The rooms have been renovated, the bathroom was spacious, and the staff cordial. The wifi was difficult and slow. I was at least able to get my emails. I would stay here again.

  • Stayed: November 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank MichaelHSanDiego_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 30 November 2017

After being "taxied" along narrow, cobbled streets, we were excited to being staying, right in the middle of town, 1min from the main square. Looking at Parroquia de San Miguel Arcangel, so yes, we had bells chiming every 15mins, so trouble sleeping.
Some of us had rooms downstairs, I was upstairs, which in hindsight, I would say are preferred rooms. No AirCon .. fan given, however each morning my room was stuffy! Bathroom well appointed, WIFI only worked near the lobby. This is a room only hotel. The staff were very pleasant and helpful, laundry good and reasonable.... BUT....
On Sunday, all the residents of SM seem to come to the square, unfortunately, as the Hotel is there, the staff at La Morada, do not appear to take security seriously! People were just walking in! Unfortunately, we had a ground floor room, off the courtyard was burgled this day! Personal items were taken. This is not good, especially when hotel staff did not seem overly concerned... we left La Morada with a poor opinion ...

Room Tip: Take 2nd floor, rooms are more secure from a safety aspect
  • Stayed: October 2017, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank gro05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 17 November 2017 via mobile

This is a nice hotel, but it has a couple of quirks which can make a difference. First, no air or heat. Second, the internet was useless. We had 4 rooms and between us, no-one had good internet. Also, I had to battle in the shower to get the water the right temperature as there is a long delay in the change. Lastly, and since you are close to the historic center, the clock tower and church bells are loud. Our room window was sound proof but the interior windows are not as as it is open air we can hear them. It is a trade off if you want be close to the center of town. (Stop whining all you reviewers about the bells.) The hotel is only about 100 from the historic center jardin. However, the hotel is nice and the rooms are upgraded (except for no air). The staff is very friendly. I was thrown off by the rooftop patio as it is only for that room and not for everyone. Definitely a good option in the historic center despite the querks.

Stayed: November 2017
Thank Alexandre Esteb... R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 16 June 2017

I was very impressed with this hotel and the staff. It is in the center of the Jardin and church. The church bells did not bother us at all (they have ear plugs for the guest, but did not use it). Actually, we loved it! It made this hotel very pleasant experience. Well decorated, rooms are big and spacious with newly renovated bathrooms. The interior decorations of the hotel are very nice. They have on the first floor and are for guest w/the interior of the patio and little fountains, a nice touch! Very charming hotel with 24/7 front desk and also we noticed during late night they have a security person guarding the 2nd floor and area, so it makes us feel very safe! Kudos to the housekeeping for cleaning our rooms nicely. No complains at all!

The only downsize are the rooms only have fans, not A/C. Something that will help during the hot weather. We asked for more fans, since one rooms didn't have windows. Besides that just letting you know, plan to go during spring or fall. Not May as we did.
They don't a restaurant to eat, but they gave us "vouchers" to have breakfast to 2 different places in town (walking distance, very closed by the hotel), with wonderful choices to eat and picture perfect small restaurants. Anything in that town is almost perfect!

The staff was very professional and friendly. Very helpful to recommend places to go and eat. Although, I was disappointed the last day we were living. It was difficult to get all the luggage down to the awaiting taxi the day we were departing. They need to have a better staff to accommodate this problem for the guests that stay in the 2nd floor. There's not an elevator, so be prepared to take the stairs. When we arrived, one of the staff, Daniel was excellent! He has the right attitude helping us to accommodate our luggage. But, unfortunately, the day that we were leaving was his day off. Very upset that he was not the one handling our luggage, that would it made a big difference. The management needs to address this with your staff if you want more guest to stay in your lovely hotel.
I will highly recommend this hotel to my family & friends in a heartbeat!

Room Tip: If you stay in second floor rooms, be ready to take stairs! You will need help from staff to take luggage to your room, no elevators.
  • Stayed: May 2017, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Sylvia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 20 May 2017

The updated rooms at this hotel are some of the nicest in "appearance" that we have found in San Miguel. Housekeeping is absolutely excellent in both the rooms & public areas. Hotel staff was also pleasant & accommodating. So why would we not return?
The owners have obviously spent large sums to upgrade the property & at first look it is truly lovely. Unfortunately, they are promoting the property as a 4+ star hotel, but none of the rooms are air conditioned & none have heating. So in the hot summer months the upper floor rooms are sweltering with only a floor fan for a breeze, & in the winter there is no heat in most rooms, & a wood-burning fireplace in others for heat. It is inconceivable that owners would make the obvious investment that they have in this property, yet NOT install wall-mounted A/C or heating units. Not in a 4+ star property. If A/C or heating is not important in your choice of accommodations, you can stay at a 2 star B+B & be perfectly happy at far less cost. If you do stay here, I suggest the ground floor rooms which have 20' foot ceilings, since they are somewhat cooler, but in another surprising choice by ownership, do not have ceiling fans. Upper floor rooms have lower ceilings that would not accommodate ceiling fans, & top floor rooms are sweat-boxes when you return in the evening, since they receive full-on sun exposure the entire day. You also cannot leave your windows open, since every little noise comes directly into the room at night, including every single guest who enters, leaves, laughs, or talks on the phone. You may also not like leaving your windows open at night for other passing guests to peer into as they come & go. One night at 1:00AM we were awakened by what sounded like someone sitting at the end of the bed talking to us, when it was actually another guest sitting in the patio 2 floors below talking on the phone. The patio is one HUGE echo chamber, & management must do something to lessen this problem. Add lots of plants. Put a cover over the patio to lessen BOTH noise levels AND reduce sunlight & heat during the day. For now they definitely need oscillating fans & not floor fans which are VERY loud. Our 1st room had a LOUD floor fan & we requested an oscillating model, but was told they did not have such. We changed rooms to the 1st floor & had a "partially working" oscillating fan, which did not oscillate, but was at least quiet. Rooms are very nicely furnished & have good linens, but this does not cancel out the noise & heat. Sound of the church bells were not a problem for us, since we encounter this in many International locations, but guest noise WAS a problem. In addition, there are only 4-5 rooms on the 1st floor. Other rooms are 3, 4 or 5 flights up, so if stairs are a problem for you, please be aware. Fantastic location for first time visitors to San Miguel "if" heat & noise are not an issue. Hotel does not have a restaurant, so you must ask "every" single morning for a voucher to use at a restaurant 3 blocks away. On our 1st morning we were sent to the wrong restaurant in error, & had to return & get directed to "another" restaurant.

Room Tip: 1st floor rooms are both cooler, & involve no stairs.
  • Stayed: May 2017, traveled with friends
    • Value
    • Location
    • Service
4  Thank 1globaltraveler2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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