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Sunrise 42 Suites Hotel
Ranked #76 of 217 Hotels in Playa del Carmen
Certificate of Excellence
Reviewed June 10, 2017

- Cleaning
- People at the reception (morning shifts)
- Localization: ideal to go walking until 5th Av.

- Saline water from the shower
- There is no parking lot, you have to park in the streets. Even though it is easy to find a spot, you never know where you'll stop

Stayed: May 2017, traveled with family
Review collected in partnership with this hotel
Thank Simone B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 - 6 of 346 reviews

Reviewed April 4, 2017 via mobile

I stayed in this hotel for 10 nights in late March / early April 2017 with my wife and daughter.
The hotel offers all it says it does. Great location right next to the 5th Avenue, 5m walk to the nearest beach (very nice one at Martina's Beach by the way!), spacious bedrooms, very convenient small pools in the 5th floor and a good enough breakfast (three types of fresh tropical fruits, cakes, toasts, cereals, yoghurt, jams, Nutella, juice, coffee and milk). The hotel provides fresh mineral water in various common areas. That was great to refill our bottles before going to the beach.
The restaurant in the ground floor is not part of the hotel but it feels like it is (breakfast is also served there). It was very convenient and the food was also good (mainly Italian).
The rooms were cleaned everyday to a very high standard and the hotel was in general very neat and proper.
Only point for improvement would be the shower - very low pressure and the water would come either cold or hot.
Finally, the staff was very helpful (particularly Jessica and Laura at the reception).
Would strongly recommend this hotel for young people / couples as a great quality / price choice!

Stayed: April 2017, traveled with family
2  Thank Goncalo23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2017 via mobile

Amazing !! Such a lovely place - great beds and great showers and great location - near to the beach and lovely staff very helpful - hugely reccomend. Very cheap yet super fun and very tolerant of our alcohol

Stayed: March 2017
1  Thank Harry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2017

this hotel is in a great location , steps from the 5 and steps from the beach. i was initially very excited to try this new hotel in playa (have been to playa several times before all with good experiences)


electricity and internet work only half the time.
very cheap plastic furniture even in "upgraded" rooms
little or NO hot water
beds are extremely hard
"not my problem" attitude of night staff.
very few electrical outlets
elevators either too slow to use, or offline entirely.
room air conditioners are very noisy
glass doors and side bars mean you hear everything that goes on in the courtyard.

**NOTE** if you are having a late arrival (anything after 6pm) make SURE to call the hotel and make sure they know you are coming. it is the practice of this hotel to sell any and all vacant rooms at night even if they are reserved with advance payment. they will literally sell your room right from underneath you and then tell you "not my problem"

Room Tip: verify late arrivals or you will be sorry!
See more room tips
  • Stayed: March 2017, traveled as a couple
    • Value
    • Cleanliness
    • Service
4  Thank SoCalRoadMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2017

Stayed here for one night before moving on to other parts of the peninsula. Received a warm reception from Laura even though it was pretty late at night, who showed us where everything was and took us up to our room. The rooftop pools are small but on a warm day I'm sure they're lovely for a little dip (we didn't have time to sample them). The views are nothing to get excited about - the hotel is overlooked by a number of building sites at the moment - but we didn't mind. The room was comfortable, the shower hot, complimentary water and a little fridge. Breakfast was nice enough, fresh coffee, bread, cold cuts, lots of fruit. Fifth Avenue is 5-10 minutes walk from the hotel, which is ideal because it's actually quite quiet and non-touristy right by the hotel but you can be in the thick of it, and on the beach, really quickly and easily. Would definitely stay again.

  • Stayed: November 2016, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kata V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunrise 42 Suites Hotel

Address: Calle 42 | Between Avenida 5 y 10, Playa del Carmen 77720, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Beach Free High Speed Internet ( WiFi ) Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #76 of 217 Hotels in Playa del Carmen
Price Range: ₱2,593 - ₱5,705 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sunrise 42 Suites Hotel 3*
Number of rooms: 30
Official Description (provided by the hotel):
SUNRISE 42 is a SUITES HOTEL concept, with 30 very big and confortable suites. All rooms have TV, mini fridge, AC, private bathroom, room table and safety box. We have also two swimming-pool and free internet wifi in all areas. We are a few step from famous fifth avenue and from the best beaches of playa del carmen ... more   less 
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