Room: The room was clean and spacious, we opted for the king swim-up. The shower was amazing and beds comfortable. There is a minibar but no fridge, prices are fair. Staff did a good job of cleaning daily.
Location: This is what you are paying for, it's amazing. The resort sits on a beautiful beach that is well maintained and stocked with plenty of lounge chairs. Seaweed was never a problem as staff swept it every morning. Multiple infinity pools overlook the ocean, adult only pool area is nice as well.
5th Avenue is only a block away and this is where all of the action takes place in Playa. Shopping, dining, nightlife, etc are all well within walking distance. We did not once require a taxi or any other transportation within the city.
Many other reviews mention the day club, our room was on the opposite side and we had no problems with the noise level.
Service: My wife and I spent many days lounging on the beach or by the pool. The staff is extremely attentive and quick to serve. Drinks were consistently delicious, however expect to pay slightly more than you would find outside the resort. They do offer a 2x1 cocktail each day that is a great value. We did not try the restaurants onsite as many of the local restaurants were just too good.
Argenis was an awesome bartender and had great suggestions for drinks/restaurants. We will be back!
- Official Description (provided by the hotel):
- Located on a privileged stretch of white sand, facing the turquoise waters of the Mexican Caribbean and surrounded by the energy and excitement of La Quinta Avenida - Fifth Avenue - , Hyatt Playa del Carmen will arrive to bring guests an intimate introduction to the Bohemian vibe of Playa del Carmen, or simply Playa, as it is locally known. Unique food & beverage concepts and signature offerings from our restaurants and bars will set the stage for you to enjoy the local flavors of Playa. Located along the Paseo, a large open air corridor that connects the entrance of the hotel all the way to the beach - our two restaurants and three bars/lounges are our own extension of the vibrant offerings of La Quinta Avenida. ... more less
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