We stayed at this hotel last week for 5 nights and the experience wasn't that great at all. Although the location is good (right by the beach and on 5th ave in PDC) but other than that nothing was good. First, there is no Wifi in the hotel room as its only in the public area which actually is right by the front desk. For two days we did not have our room cleaned and they gave us the same bed sheet for 5 nights. Things became worse when our bathroom tub clogged and we had to remind them atleast 4-5 times to fix it plus we ran out of toilet paper in our toilet!!! YUCK So you can very well imagine the type of service and value you get here. The BIGGEST problem we faced was that nobody speaks English here. I would highly recommend anyone planning to stay at this place to think twice.
- Official Description (provided by the hotel):
- Casa Melissa has a privilege location right in the hearth of the famous 5th avenue of Playa del Carmen in the Riviera Maya. Casa Melissa offer spectacular ocean views from every room, ideal for those seeking for intimate yet moderate lodging in Playa del Carmen, Mexico. Casa Melissa was fully renovated in 2011 and new building was added to extend hotel inventory to 32 rooms which are all connected to the main building. ... more less
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