This was our second time at the Paradisus, and the service was even better than the first time we were there. Stayed in the Royal Service area and our room was one down from the room we had last year. We requested the same butler we had last year, Napoleon, and he remembered us and provided outstanding service. He went way above even though we don't ask for much. All the staff from the restaurants, pool service, Alfredo, to the beach servers were outstanding.
Entertainment was ok, but there were way to many kids running around or laying on the floor, which made if difficult for the performers to work around. Having said that here are the things that were negatives of this trip.
There must have been a smoking conference going on as every time we turned around somebody was lighting a cigarette or vaping. At the pools, the beach, I even saw a few smoking in the returaunts which is supposed to be smoke free. We went to lunch one day by the adults only pool and as I looked around I was amazed at the number of people smoking. Thankfully the Royal Service pool wasn't as bad.
Next was the amount of kids. When we were there last Spring there werent as many kids, but this time it appeared as if they were catering to families. They opened several areas for kids camps and kids play rooms. One day we saw about 20 kids in red t-shirts for the kids camp. This place is for adults to get away from kids. If you want to take kids on vacation there are hundreds of other places to go. At certain restaurants they actually had stroller parking lines and mats laid out to leave your stroller. It was ridicules. That would be a main reason for not returning as it appears the resort is changing their focus to capture the families and not the adults.
- Official Description (provided by the hotel):
- Paradisus Playa del Carmen La Perla is a hotel catering to the discerning all-inclusive traveler. With 58 swim-up suites, opulent furnishings, and international cuisine prepared by award-winning chefs, this adults-only hotel is a crowd pleaser. Rooms feature special touches like deep soaker tubs and rainfall showers. Marble floors, flat-screen TVs, Minibar, in-room safe, free Wi-Fi, coffee maker, bathrobes and slippers, cable TV service and a DVD/CD player compliment the trendy interior design. Stay active with water sports like aqua aerobics, yoga, zumba and volleyball, or visit the spacious fitness facility. The Spa offers a wet and dry sauna($). Try a different menu every night with 14 restaurants. ... more less
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- Also Known As:
- Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen