Andaz may become our new favorite resort because of the people, who are so warm and friendly. They truly made us feel like family members. We even took a group selfie together. Sergio greeted us with the best and personal check-in service we've ever experienced. At Cafe Olla, Irina the hostess and David the assistant manager made our comfort a priority. At the beach pool and on the beach, Yolanda, Wally, Umberto, and Claudia went above and beyond in their attentiveness. We always has plenty of water and delicious surprise treats like frozen fruit bars and Mexican candy. The breakfast is bountiful and Stephania the hostess was sweet and delightful. The hotel is modern comfort with large rooms and rain shower. It also comes with snacks and nonalcoholic drink on the house, which they continue to refill. Lastly, Cafe Amate was such an intimate dining experience with rooms that are designed to look like they belong in a luxurious home. Francisco, the manager, gave us a tour of each room and saw to our comfort, including walking with us as we left to say goodnight. We'll definitely be back!
- Official Description (provided by the hotel):
- Andaz Mayakoba Riviera Maya Resort is located along the shores of a clear lagoon flush with flora and fauna, offering guests easy access to the turquoise waters of the Caribbean. The resort’s breathtaking design reflects the Mayan culture to the intriguing visitors and the resort’s fertile surroundings. Indulge in one of the resort’s 214 guestrooms, including 41 luxury suites, all featuring traditional crafts, colorful tiles and painted woods balanced with minimalist design and breezy spaces that allow natural light and the surrounding views to showcase each room. Four unique restaurants and bars with views of the pool, lagoon or ocean offer the distinguished culinary experiences for which Andaz® hotels are known. Enjoy complimentary wireless Internet and complimentary in-room minibars offering non-alcoholic beverages and snacks. Relax, recharge and rejuvenate at our world-class 900 sq m (9,688 sq ft) spa, which features six treatment rooms, two hydrotherapy spaces and an array of therapeutic services. In addition, a 24-hour gym features the latest equipment. Guests can enjoy three refreshing outdoor pools which includes whirlpools and a lap pool, or the nearby stunning white sand beaches along the clear blue waters of the Caribbean Sea. Business travelers will feel inspired and re-energized at any event at Andaz Mayakoba, which features a ballroom and five meeting studios for a total of 1,300 sq m (13,993 sq ft) of flexible and distinctive meeting space. The resort is 40 minutes from Cancún International Airport, nestled in the ecologically diverse Mayakoba Resort complex. Offering guests nature trails, biking, bird-watching, four tennis courts, croquet and archery, the resort also offers access to the Mayakoba Connection ferry and El Camaleón Golf Club, which features an 18-hole golf course that is home to the annual PGA Tour OHL Classic. ... more less
- Reservation Options:
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