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“The best experience! ”

Dolphin Discovery Isla Mujeres
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Garrafon Natural Reef Park: Royal Garrafon Pass
Certificate of Excellence
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Reviewed 15 April 2018 via mobile

I have never done swimming with dolphins before so wasn't sure what to expect but I loved every minute! We weren't staying on Isla Mujeres so we got the ferry from Playa Langosta. We couldn't fault the organisation of the trip. On the ferry, we had drinks and snacks included and once we arrived at Dolphin Discovery, all our food and drink was included too. Our experience was at 10:30am. I would recommend this time so you have the rest of the day to explore the island. We paid for the 'Swim Adventure Memories' package which included photos, we were glad we did this as we have the memories to keep. The dolphins are in their natural environment, despite still being in an enclosure, but they are definitely well looked after! We got to do a lot with the dolphins; a kiss, handshake, body board foot push and a belly ride. It was amazing! At Dolphin Discovery, they also offer a free boat trip to 'Downtown' (the main part of the island). It was great to see somewhere new and they have a beautiful beach there!

2  Thank Beeb0t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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"royal swim"
in 59 reviews
"dolphin discovery"
in 118 reviews
"swim with the dolphins"
in 50 reviews
"sea lions"
in 38 reviews
"photo shop"
in 6 reviews
"vip area"
in 22 reviews
"natural environment"
in 8 reviews
"moon palace"
in 6 reviews
"included food"
in 6 reviews
"photo package"
in 11 reviews
"bucket list"
in 15 reviews
"an amazing experience"
in 17 reviews
"ferry ride"
in 11 reviews
"life jackets"
in 9 reviews
"zip wire"
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"small group"
in 7 reviews
"garrafon park"
in 8 reviews

7 - 11 of 1,878 reviews

Reviewed 8 April 2018 via mobile

The Good: My family thoroughly enjoyed the interaction with the manatee; the sea lion & the dolphins. MJ was great & the information she gave about the animals was great.
The Bad: The package we bought was Royal Swim VIP, which was described as including a printed photo, a cd with all photos; swim with sharks & a bike tour to downtown. Plus access to the VIP section with private pool & better restaurants for lunch. VIP is simply not worth the cost. The food in the restaurants was horrible (better food in regular buffet). The VIP pool was a small lap pool which was missing tiles & the area was no different from the open area.
The Ugly: The staff are more concerned about selling you extras than giving you what you already paid for. We never received the shark swim or the bike tour & nobody seemed to know what was going on. This place is so disorganized. We asked 3 times where we were supposed to go for the encounters & were told 3 different things. After the encounters they tried to tell us we had to pay more for the cd. We told them we already had & after checking with someone they agreed it was included. They really need to train their staff better and get it together. Unfortunately the disorganization, disinformation & focus on upselling takes away from the overall experience.

Thank Megsbda70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 April 2018

4 of our party swam with the dolphins and loved it, but the visit was rushed and very crowded with little shade or places to relax. Don't go there just to relax. There are a couple pools, but no beach. The food, however, was the best we had while in Mexico!! If you are watching family members with the dolphins, there isn't really a comfortable place to watch and you are really too far away to really enjoy it. I wished we would have selected a different dolphin experience. The dolphins are in a very small sectioned off area of the ocean and the other animals are in even smaller areas. It was actually a little sad.

Thank Shawn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 April 2018 via mobile

I went to Isla mujeres when being on holiday in cancun as a day trip and the main part of my day was to swim with dolphins. My and my boyfriend done the premium package and honestly was beautiful. You get so much with this package and the dolphin instructor was amazing and very helpful. He was polite and made sure you got the best experience possible with the two dolphins. He was very intelligent and knew all the answers to your questions about dolphins and the dolphins were excellently trained. We got some incredible photos and it was a day I’ll never forget!

1  Thank lucwilliams1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 22 March 2018 via mobile

Did the Swim with Dolphins. 2nd option with VIP supper and drinks. Worth every penny!! Highly recommend. O'Ryan, Athenos, and Richie the trainer were fantastic. Got pix on a CD after. Bucket list item for Me. Will never forget. Will go again :) thx from Canada

Thank Mandy A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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