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16 - 21 of 1,423 reviews
Reviewed January 9, 2023 via mobile

It was an incredible place to spend with my husband. Was so romantic to watch the sunset there. The service is incredible, the food quality is also really good. For sure we are coming back in our next trip to Cozumel. Nice ambience.

Date of stay: December 2022
Trip type: Traveled as a couple
Thank EugeniaCampero
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Anny Kery , Director General at Hotel B Cozumel, responded to this reviewResponded January 15, 2023

Dear EugeniaCampero:

Thank you very much for letting us spoil you and your husband and let us be part of these special days. I am very pleased that the service and common areas were very satisfactory for you.

I invite you to come back whenever you like, you will be welcome.
Best regards
Anny Kery
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2023 via mobile

If you want to constantly be hustled at your hotel in vacation, this is the place. The staff are commission based brokers constantly trying to rip you off. Marcella at reception is rude as can be. And Frustino is an absolute fraud. He tried ripping us off on several occasions. If you stay here, enjoy the amenities and the dining. I will never return or refer due to the fact that staff are all hustlers. I rented a moped for $30, when checking it out 6 days later there was a sticker over the initial price and they tried charging $35 per day. We booked a catamaran and ended up with an old fishing boat. This hotel is full of hustlers and frauds as part of their staff. They need to train their staff on how to treat their guests. I am very displeased with my stay.

Date of stay: January 2023
Trip type: Traveled as a couple
Thank jmarino85
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gerardo Osorio, Director General at Hotel B Cozumel, responded to this reviewResponded January 8, 2023

Dear jmarino85:

Thank you so much for letting us know your feeling about your last stay with us, we appreciate a lot the feedback. Please accept our sincere apologies for the inconvenience that we caused. We are checking what happening with our team and we are sure that has been a big confusion.

Your comfort and satisfaction is always our biggest goal.
My Best Regards
Gerardo Osorio
General Manager

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Reviewed December 26, 2022

Loved this place and will look to stay longer next time! We added an unexpected extra night at the end of our week long trip but this ended up being a highlight. We picked it based off positive reviews and was NOT disappointed. Stay here and enjoy!

Room tip: Enjoy every moment here!
Date of stay: December 2022
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank ghorstk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gerardo Osorio, Director General at Hotel B Cozumel, responded to this reviewResponded December 30, 2022

Dear ghorstk:

Thank you for sharing through this platform your comment about your last visit. I am glad that everything during your stay was very satisfactory and that made you decide to stay one more night.

I invite you to come back whenever you like, here we are all happy to welcome you.
My Best Regards
Gerardo Osorio
General Manager

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Reviewed December 20, 2022

Hotel B Cozumel is awesome! From the moment my wife and I arrived to the moment we left, we were happy, relaxed, and grateful for the experience there. All hotel staff were VERY friendly and helpful, especially MARCO, who was always at the entrance to help us with our luggage, or to just have a friendly chat, or give us good tips and advice about navigating Cozumel. The pool and deck area is amazing with several wonderful clean pools, leading down to the tiny cove, dock, hot tub, etc on the ocean's edge. The floating dock in the warm ocean water is a great bonus, and snorkeling in the clear ocean water was amazing. The price was good too, with breakfast included every day. The staff is up at dawn or earlier every day, cleaning and making everything perfect. Those people are hard workers! Highly recommended! Thank You Hotel B Cozumel! This is a real, NOT FAKE, review!

Date of stay: December 2022
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
Thank Cookiecutter22
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gerardo Osorio, Director General at Hotel B Cozumel, responded to this reviewResponded December 24, 2022

Dear Cookiecutter22:

What a pleasure to read your review, I am so glad that your stay was very satisfactory and that all the staff made you feel very comfortable and satisfied. It is always our priority to make you feel at home - no doubt, your review will reach all the staff.
Come back anytime, we will all be happy to welcome you.
Gerardo Osorio
General Manager

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Reviewed November 23, 2022

I really liked the hotel B Unique. We stayed here in November 2022. The hotel is a bit out of town. It is very quiet and located directly on the sea. My room was very nice and modern furnished. I had a sea view room. Very beautiful. You could enjoy the sea from the bed. The food, drinks and the service were excellent. The whole area was very clean. I had some shirts washed, which were brought to me around noon the next day. Towels were given at the pool. In the sea you could see a lot of colorful fish while snorkeling. There were enough loungers to relax.

Room tip: I had a room on the 4th floor to the sea side, 426, i recommend
Date of stay: November 2022
    • Value
    • Sleep Quality
    • Service
2  Thank 776rallev
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Gerardo Osorio, Director General at Hotel B Cozumel, responded to this reviewResponded November 24, 2022

Dear 776rallev:

Thank you very much for letting us be part of your experience in this beautiful destination. It was a pleasure for us to have received and served you. I am very pleased that your stay was so pleasant.
I really hope to have the pleasure of having you again.

Best regards
Gerardo Osorio
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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