We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (2,019)
Filter reviews
2,019 results
Traveler rating
499
809
416
170
125
Traveler type
Time of year
LanguageAll languages
More languages
499
809
416
170
125
Show reviews that mention
All reviews dive paradise underground tunnel dive shop all inclusive package dive lockers beach area beach club dive trip all inclusive plan huge pool close to town buffet style fajitas fish ocean side snack bar great dive
Filter
Updating list...
46 - 51 of 2,019 reviews
Reviewed 12 June 2018

We had a Great time at Hotel Cozumel and Resort!! Clean, friendly, and has everything you need for a good relaxing vacation. The staff was Great!! The beach was small and private. Room clean and cool!!

Room Tip: I liked our room on the third floor great view of the pool.
Stayed: April 2018, traveled as a couple
Review collected in partnership with this hotel
Thank mmsmmslovermmssadler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enrique U, Director of Sales at Hotel Cozumel and Resort, responded to this reviewResponded 13 June 2018

Dear guest,

Thank you for spend your vacation in our hotel, also thanks for your review, we'll share it with our staff.

We hope you can come back soon.

Have a good one

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 11 June 2018

Very Nice place Biggest pool on the island also snorkeling was excellent from the dock. 10 minute walk to Downtown. Food was very good, varieties of dishes were excellent. Pasta Bar at Dinner was great. Breakfast Bar was awesome. Hotel amenities were great.

Room Tip: Room was a little dated but very clean.
Stayed: April 2018, traveled as a couple
Review collected in partnership with this hotel
Thank Kelly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enrique U, Director of Sales at Hotel Cozumel and Resort, responded to this reviewResponded 11 June 2018

Dear guest,

Thank you for choosing our hotel to spend your vacation, also many thanks for your review.
All our staff and heads of our hotel works every day to improve and please all our customers.

We hope you can come back soon.

Saludos Cordiales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 11 June 2018

This hotel/resort is a good value, and I like the location. A 10 minutes walk, and you are downtown.
Nice rooms, nice beach-area (they have a nice sandy area, but easy access to the water)
Friendly staff and the food is ok.
This was my third stay at this hotel, and not my last :)

Stayed: April 2018, traveled solo
Review collected in partnership with this hotel
Thank Mortenpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enrique U, Director of Sales at Hotel Cozumel and Resort, responded to this reviewResponded 12 June 2018

Dear guest,

Thank you for choosing our hotel, also thanks for your review, we'll share it with our staff.

We hope you can come back soon.

Saludos Cordiales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 11 June 2018

Walking distance to grocery store and everything downtown eliminates the need for cabs all the time. Great pool. Dive shops will pick you up at the dock on the ocean side. Unfortunately refrigerators are not automatically included. Rooms are clean but the furniture is outdated and in rough shape.

Stayed: May 2018, traveled with friends
Review collected in partnership with this hotel
Thank derekbean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enrique U, Director of Sales at Hotel Cozumel and Resort, responded to this reviewResponded 12 June 2018

Dear guest,

Thank you for spending your vacation at our hotel, thank you for your valauble evaluation.
As for the refrigerators, I do not know if you requested it at the reception, the hotel rents mini-refrigerators with an additional fee per day. I will share your comments with the hotel manager to work on the furniture.

We hope you can come back soon.

Saludos Cordiales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 11 June 2018

There may be better resorts on the island but dollar for dollar I don't think you could do much better. Staff was excellent and friendly. The private beach was small but very clean and comfortable. The dive operation went above and beyond for all of my needs.

Stayed: April 2018, traveled with family
Review collected in partnership with this hotel
Thank danrathgeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enrique U, Director of Sales at Hotel Cozumel and Resort, responded to this reviewResponded 12 June 2018

Dear guest,

I want to thank you for staying in our hotel, also thank you very much for your valuable review, you realized that all your staff works hard every day to please all our customers.

We hope you can come back soon.

Receive a warm saludo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews