The best hotel crew I've ever encountered. Very friendly, smiley, and helping you all the time
I realized I had not ordered any airport transportation until 30 minutes before the flight. I notified the hotel by this page "question" section but didn't expect any response. When I landed, the hotel shuttle service confirmed by email and provided $19each shuttle!
Food is excellent and plenty choices. Pool bartender is fast
Shows and other activities is OK. Very kids friendly
Beach is clean and enjoyable overall. Although there's always lying a line of seaweed, I found other hotel's beach is the same. I expected they'd clean it often.
Downside: room is aged and windows are kinda small and scratchy. I couldn't really enjoy the view. But the room is clean and AC works well. It does not surprise you but won't make you unhappy either
Wifi needs to be paid. No slow free wifi provided
Overall, very good experience. I'd prefer this hotel outstanding service crew over other better or more luxury hotel. There's nothing of this hotel make me uncomfortable or unhappy
Highly recommend to first time cancun traveler.More
- Free Parking