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46 - 51 of 4,388 reviews
Reviewed 2 weeks ago

Love the host Natacha and Anahí their the best!! The food, room, and weather was perfect. If your going to buy into Premier (i recommend it) ask for Alan and Denise the will hook you up. Will be back!

Date of stay: February 2021
Trip type: Traveled as a couple
Thank Leoshep781
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
José Romero, Atención al huésped/Recepción at Temptation Cancun Resort, responded to this reviewResponded 2 weeks ago

Dear guest,

Thank you for visiting our Playground for grown-ups!

We're excited to read that you had a great time at Temptation Cancun Resort and that our unique concept was of your liking. We appreciate your kind comments towards our wonderful staff. Providing an exceptional service is our priority and we're glad to know that we achieved this with you. We'll make sure to congratulate the rest of our team, specially Natacha, Anahi, Alan and Denise, who I'm sure will feel encouraged by your words. As you noticed, we all take real pleasure in making your stay unforgettable.

We hope you let yourself fall back into Temptation soon!

Best regards,

Phany G.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

After a year of no travel due to Covid, we made our way to Temptations for much needed stress relief. It did not disappoint. The resort is absolutely spotless as always. The lobby staff helped us easily & quickly take care of Covid testing to ensure our transportation back to the US would be without issue. The food & entertainment at SHE is an absolute must! A very sexy & unique experience! The Play Makers were on point as always. The Rock was outstanding. NATACHA was always so friendly & upbeat & definitely a high point of our stay! Whether you’re people watching or ready to play, Temptations is a fantastic place to escape & forget reality for a bit! We will be back, again & again & again.

Date of stay: February 2021
Trip type: Traveled as a couple
Thank kellya46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
José Romero, Atención al huésped/Recepción at Temptation Cancun Resort, responded to this reviewResponded 2 weeks ago

Dear guest,

Thank you for visiting our Playground for grown-ups!

We're excited to read that you had a great time at Temptation Cancun Resort and that our unique concept was of your liking. We appreciate your kind comments towards our wonderful staff. Providing an exceptional service is our priority and we're glad to know that we achieved this with you. We'll make sure to congratulate the rest of our team, specially Natacha and the Rock, who I'm sure will feel encouraged by your words. As you noticed, we all take real pleasure in making your stay unforgettable.

We hope you let yourself fall back into Temptation soon!

Best regards,
Phany G.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

Wether it’s to people watch or to go wild this is the place. Our waitress Yami is the best and most attentive, the massages wow! The food was top notch regardless of it being a all inclusive resort! So many good things to say but don’t want to spoil it , just go! And go soon!

Date of stay: January 2021
Thank Psena723
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
José Romero, Atención al huésped/Recepción at Temptation Cancun Resort, responded to this reviewResponded 2 weeks ago

Dear guest,

Thank you for giving Temptation Cancun Resort the opportunity of hosting you!

We're glad to know that you had a fun and pleasant stay and that the facilities and the exceptional service provided by our staff met your expectations. We'll make sure to share your kind comments with the rest of our team, specially with yYami , who I'm sure will feel encouraged by your words. As you noticed, we all take real pleasure in making your stay unforgettable. We sincerely appreciate your feedback, which allows us to identify not only what we're doing great but also what we can do to improve our standards. We're sorry to read that some situations might have make you uncomfortable during your stay. Please know that we will take your comments in consideration in order to improve the experience for you and for future guests.

We look forward to hosting you again in a sexier and improved Temptation Experience!

Best regards,
Phany G.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

Hi, first time at temptatiom I came for a week and extended to another week. I had dinner at the sea flirt 5 times food is really good. The service is great and waiter Wilfredo is amazing.
The buffet restaurant the service not so good and the food no good. Long wait Lineups it can be manage better so people don't wait that long. Some waiter at the buffet they walk so fast that they lose the quality of service., they have to know when to slow down. The beach is very bad I will be honest dirty and dirty. You don't really comes to temptation for food or the.beach. if you like party hard with freedom this is the place tol be. Play makers team and JJ are great!!! They really make everyone feels good and happy. My first day here check in was very slow, they said your room is not ready yet come back at 2:00pm I said ok. I came back at 2:30pm and room was not ready.

Date of stay: February 2021
Trip type: Traveled with friends
Thank J2806BJjuanm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
José Romero, Atención al huésped/Recepción at Temptation Cancun Resort, responded to this reviewResponded 2 weeks ago

Dear guest,
Thank you for visiting our Playground for grown-ups!
We're excited to read that you had a great time at Temptation Cancun Resort and that our unique concept was of your liking. We appreciate your kind comments towards our wonderful staff. Providing an exceptional service is our priority and we're glad to know that we achieved this with you. We'll make sure to congratulate the rest of our team, specially Wilfredo and JJ, who I'm sure will feel encouraged by your words. As you noticed, we all take real pleasure in making your stay unforgettable.
Your feedback is of vital importance for us since it lets us identify our opportunity areas. Please know that our guests’ satisfaction is our priority.
We hope you let yourself fall back into Temptation soon!
Best regards,
Phany G.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago

We had a fantastic time at Temptation. We were there in January 2021 for 6 days. The resort is clean and the staff is incredibly friendly. The "playmakers" at the pool and parties make it so much fun! Great music, entertainment and food. We already have our next trip planned for May. It's an incredibly welcoming environment no matter your age, shape, size, etc. Highly recommend you check it out!

Date of stay: January 2021
    • Service
1  Thank tracymarie18lv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
José Romero, Atención al huésped/Recepción at Temptation Cancun Resort, responded to this reviewResponded 2 weeks ago

Dear guest,

Thank you for visiting our Playground for grown-ups!

We're excited to read that you had a great time at Temptation Cancun Resort and that our unique concept was of your liking. We appreciate your kind comments towards our wonderful staff. Providing an exceptional service is our priority and we're glad to know that we achieved this with you. We'll make sure to congratulate the rest of our team, specially Playmakers, who I'm sure will feel encouraged by your words. As you noticed, we all take real pleasure in making your stay unforgettable.

We can't wait to welcome you on your next adventure with us!

Kind regards,
Matty R.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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