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Reviews (2,053)
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373
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1,586
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All reviewscentro restaurantalfredointernational terminalbreakfast buffetan early flightrestaurant staffnext morningfree shuttlespecial thanksi highly recommend this hotelshort stayexcellent hoteltacosconvenient locationbusiness tripmonicaricardo
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85 - 90 of 2,053 reviews
Reviewed 4 April 2018

We decided to stay here the night before our flight back to the US because we were departing from Terminal 1. It was a great decision! The hotel is located inside the airport, so we just had to walk over the skywalk to the terminal. We were able to have dinner there and then make sure we knew where to check in the next morning. Our room was very quiet and comfortable.

Stayed: March 2018, traveled with family
Thank Stefanie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Aeropuerto, Social Media Coordinator at Courtyard Mexico City Airport, responded to this reviewResponded 4 April 2018

Dear Stefanie:

Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.

Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.
Come back anytime!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 April 2018

I had the buffet breakfast at the hotel. David and Manuel served me. They were excellent and saw to my every need. I couldn't have asked for better waiters and in addition, the food was excellent.

I would like for David and Manuel to get credit for this review.

  • Stayed: April 2018, traveled on business
    • Location
    • Rooms
    • Service
Thank PaulaJBrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Aeropuerto, Social Media Coordinator at Courtyard Mexico City Airport, responded to this reviewResponded 4 April 2018

Dear Paula:

Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We would have liked to know more details about your stay in order to found out why the given score was low, for us it is very important to read every single Guest's observation in order to improve the service that you and all our guest deserve, David and Manuel will be rewarded for your review.

Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.
Feel free to comeback!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 April 2018

David and Manuel were two of the best servers we have seen in a while. They recognized us by name after the first day and took care of our every need (including special requests). The food was always correct, fast and hot. We could have eaten at many other places, but they are the reason we visited your place every day. Thanks again David and Manuel!

  • Stayed: March 2018, traveled with family
    • Value
    • Location
    • Service
Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Aeropuerto, Social Media Coordinator at Courtyard Mexico City Airport, responded to this reviewResponded 3 April 2018

Dear Steve:

Thank you very much for all your compliments about your recent stay at Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. David and Manuel will be glad to know about their jobs.

Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.
Come back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 April 2018

The young lady who always greeted us with a big smile at the front of the restaurant, whose name was Mauricio L, was fantastic! She was very efficient, friendly and helpful. She'd be an asset to any team and it was always a pleasure to see her. The food was always hot, fresh and tasted great too!

Room Tip: We chose a suite and found it to be a great upgrade and value for the money
  • Stayed: March 2018, traveled with family
    • Value
    • Rooms
    • Service
Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Aeropuerto, Social Media Coordinator at Courtyard Mexico City Airport, responded to this reviewResponded 3 April 2018

Dear Steve:

We appreciate your comments about your recent stay at Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. Mauricio will be pleased to know about his great job.

Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.
Come back anytime!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 31 March 2018

Not really knowing what to expect for a hotel at the Mexico City airport, I was very happy to have booked it as I needed to overnight in the city for a connecting flight the next day. The service was exceptional, the room perfect, and I enjoyed a very good breakfast the next day before setting out for the Coast. But the best part was the incredibly easy access to Terminal 1 - a very short 5 minute walk from customs. Terminal 2 requires using the 3 times per hour hotel shuttle. Also quite a short walk to a metro station if you want to venture into the city if you have time, although I suggest using Uber if returning after dark to the hotel. Highly recommended.

  • Stayed: March 2018, traveled as a couple
    • Value
    • Location
    • Service
Thank TheFez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard_Aeropuerto, Social Media Coordinator at Courtyard Mexico City Airport, responded to this reviewResponded 3 April 2018

Dear Guest:

Thank you for taking the time for evaluating to Courtyard Mexico City Airport. We are very glad to read that we have successfully covered all the services you got. For us it is very important to know your observations in order to keep the motivation to offer the service that you and all our guest deserve.

Thank you for your preference, and please give us the opportunity to serve you again in your next visit to Mexico City.
Regards!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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