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Reviews (1,676)
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All reviewslos canariostorre mayorgreat hotelupgraded to a suitebusiness tripwalking distanceexcellent locationturn down serviceper daychapultepec parkexcellent stayroom servicean upgradeanthropology museumfitness centercomfortable roomstrip to mexico city
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316 - 321 of 1,676 reviews
Reviewed 15 October 2016

The Marquis Reforma was an excellent choice for us during our stay in Mexico City. Our room was fantastic with a terrace overlooking the city! The restaurants were great especially for breakfast. Everyone at the hotel was helpful during our stay from taking care of problems with a tour vendor, suggesting areas to sightsee, getting taxis, helping us with menus and getting our souvenirs ready for return flight! I would definitely stay here again.

  • Stayed: October 2016, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank D7208NSsallys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this reviewResponded 17 October 2016

Dear Sally S.:

Thank you very much for the good comments you share with us regarding your stay at Marquis Reforma Hotel and SPA.

I would like to let you know that our guests are the most important for us, and the reason why we always do our best efforts to make you feel comfortable and make your stay a very nice experience.

It is very pleasant to know that you enjoyed your stay with us and most of all that our team offer you an excellent service.

Thank you for your preference and it will be a pleasure to welcome you soon.

Best regards.

Sara Lizarraga
Quality Manager

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Reviewed 11 October 2016

Wide and very comfortable rooms. Exceptional services of cleanliness perfect Gastronomy cordial and efficient Attention of the whole personnel. Security. Facility to the check in and check out of the hotel

  • Stayed: October 2016, traveled on business
    • Value
    • Location
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    • Service
Review collected in partnership with this hotel
Thank Dario G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaraLMarquis, Quality Manger at Marquis Reforma Hotel & Spa, responded to this reviewResponded 12 October 2016

Dear Dario G.

Thank you very much for the good comments you shared regarding your last stay at Marquis Reforma Hotel and Spa.

It is very pleasant to know that you enjoyed your stay with us and most of all that our team offer you an excellent service. We love to pamper our guests.

Thank you for your preference and it will be a pleasure to welcome you soon.

Best regards

Sara Lizarraga

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 10 October 2016

Marquis Reforma Hotel and Spa in Mexico City is first class, replete with charm and comfort. Located near the historic district in this world-class city, it is very convenient to points of interest such as Chapultepec, museums and entertainment. Rooms are immaculate, well-appointed with first-rate service. Meal preparation and service in the restaurants is impeccable. Indoor/outdoor seating options at Sikieros (hotel bar) are available and there is a piano for entertainment .. .wonderfui vibe.
I would highly recommend this hotel, and will return.

  • Stayed: October 2016, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 449christinet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SaraLMarquis, Quality Manager at Marquis Reforma Hotel & Spa, responded to this reviewResponded 11 October 2016

Dear guest:

We appreciate the good comments you shared regarding your last stay at Marquis Reforma Hotel and Spa.

It is very pleasant to know that our guests recommend us according to their experiences, as you did. It makes us feel that we are doing a good job.

I will share your opinion with our employees and I make sure it will encourage them to continue offering you an outstanding service.

Thank you for your preference and it will be a pleasure to welcome you soon.

Best Regards

Sara Lizarraga

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Reviewed 9 October 2016

Nothing additional to commnet in respect to this hotel.

The amenities are the betters.

Good quality and comfortable bed.

The bathromm is good but the tub area is does not close properly and water fun.

  • Stayed: October 2016, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 276renec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this reviewResponded 10 October 2016

Dear guest,

Thank you very much for your feedback regarding your experience at Marquis Reforma Hotel. We will make sure the tub gets fix right away.

I would like to let you know it is very pleasant for us to know, the facilities met your expectation and the service of our employees was very helpful. Your comments motivate us to keep doing our activities with passion.

Thank you for your preference and it will be a pleasure to serve you on your next visit to Mexico City.

Best Regards.
Denise Del Castillo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 8 October 2016

Nice hotel with an amazing spa & Fitness center.
Sunday brunch is served untill 12:30 and include seafood and meat, located on Reforma Avenue is close to Chapultepec Park and walking distance to " The Angel "

  • Stayed: October 2016, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank CPGP_chile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeniseMarquis, General Manager Assistant at Marquis Reforma Hotel & Spa, responded to this reviewResponded 8 October 2016

Dear Guest,

It is a very pleasure for us you have enjoyed your stay. Part of our philosophy is to enjoy the life, the work and the business, as that, we will be waiting for your next stay with us for you to keep having the best service and an unforgetable stay.

Best regards,
Denise Del Castillo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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