I should start off with the fact that I booked a room here on points for 3 days so can't attest to the price/value.
I was put in a king deluxe room on the 3rd floor in the corner (only one neighbour). The reception was exceptional. I was greeted by Mandy - the guest service manager (hope I got that right?!) and she was just lovely! Hand wrote me some recommendations for local restaurants and a quiet island nearby (Ko Jum) along with accommodation recommendations there. She walked me to my room and showed me around. The room was spectacular! Very clean and well decorated. Had 2 lounge chairs on the balcony as well as a table and chairs. The AC worked great as did the wifi. My view was the "adult" pool and the beach. The grounds are full of palm trees and greenery everywhere. You really feel like you're in a tropical oasis!
The pool had a happy hour (half price drinks) and was at times hard to find someone to fetch you those drinks. The pool was clean and the lounge chairs/umbrellas were great.
I ordered room service once and the food was delicious. Otherwise I didn't really eat at the resort. I tended to venture out and explore. The resort is directly across the street from the beach and close to many restaurants.
It was a much needed relaxing getaway with a superb ambience.More
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