This hotel has so much potential. Good things first.
1. Pool Access Room - spacious, traditional Thai interior, everything worked, access to pool is awesome
2. Location - central Ao Nang
.... this hotel can do better
1. Train the reception staff, some had poor knowledge of what guest services existed, this was a frustration during our 5 day stay. Just a basic understanding of how the laundry service worked would help..... and no, guests should not be asked to go pick up their laundry from reception!
Reception staff are passive.
2. Improve the breakfast, fruit selection each morning was poor, the overall breakfast offer is poor.
- Free Wifi
- Free Parking