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All reviews budget hotel gading serpong convenience store downstairs bsd city hotel facilities free wifi front office pleasant stay strategic location shopping mall hospital vega putri nadya koko mart receptionist
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Reviewed 28 August 2018 via mobile

I’m so happy to stay in this hotel, because i get a good service from receptionist her name is rima and her very friendly. And then i get room it’s very clean area and i’m very satisfied. When i want to check out 12am i met ms rima again with a big smile and helpful. And I will be back to in this hotel again, I promise..

Date of stay: August 2018
Trip type: Traveled as a couple
Thank calvinsutomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia G, Public Relations Manager at Fame Hotel Gading Serpong, responded to this reviewResponded 8 October 2018

Dear Celebrity,

Thank you for your ratings and positive review! It means a lot for us. :)

We are looking forward to welcoming you again at Fame Hotel Gading Serpong!

Stay Famous!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 26 August 2018 via mobile

I like the hotel room.... it was so nice and affordable. The hotel was really unique and beautiful and it is also next to the giant extra which makes us easier to buy things.and lastly The Receptionist named Vega was super nice and very beautiful

Date of stay: August 2018
Trip type: Traveled with friends
Thank Fandi99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia G, Public Relations Manager at Fame Hotel Gading Serpong, responded to this reviewResponded 8 October 2018

Dear Celebrity,

Thank you for your ratings and positive review! It means a lot for us. :)

We are looking forward to welcoming you again at Fame Hotel Gading Serpong!

Stay Famous!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 20 August 2018

- I have to requested for 3 times for wake up call from when I check in and several room call but they still not doing it.
- The breakfast buffet is okay.
- The check in time is 2 pm and check out time is 11 am (not good). Plus they are not fleksibal on check in time.

Date of stay: August 2018
Thank tatianalexander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cynthia G, Public Relations Manager at Fame Hotel Gading Serpong, responded to this reviewResponded 8 October 2018

Dear Celebrity,

Thank you for your ratings and review! It means a lot for us. :)

Your suggestion has been followed up to ensure our celebrities comfort. Should you need further assistance or suggestion, we are always ready to hear you at info@famehotelserpong.com.

We are looking forward to welcoming you again at Fame Hotel Gading Serpong!

Stay Famous!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 28 April 2018

So so helpfull ALL THE STAFF espeacily Vega and and Nadya if you stay ,and the Food is good will highly recommend to my friends Family and others :-) twwo happy BUNNYS :-) only problem is JAKARTA,S TRAFICTRY TO MOVE AROUND WHEN ITS NOT RUSS HOUR !!!!!!!!!

Date of stay: April 2018
Thank milopaul33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nadya C, Front Office Manager at Fame Hotel Gading Serpong, responded to this reviewResponded 16 May 2018

Dear Mr. MiloPaul

It was our utmost pleasure to have you staying with us and thank you once again for your generous comments.

We are delighted to hear that you felt well looked after and satisfied especially for our facilities and the service. We will surely informed our crew and fans, Ms. Nadya and Ms. Vega for your special thanks.

We would like to thank you once again for having chosen to stay with Fame Hotel Gading Serpong and looking forward to welcoming you back soon.


Regards,


Devi Emerson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 25 April 2018

Overall good experience staying at this hotel. But there were minor things that need to be improved. Room service can be more fast to be delivered. Food was good and maybe can add more option to eat. Will stay at this hotel again.

Date of stay: April 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank arifnprabowo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nadya C, Front Office Manager at Fame Hotel Gading Serpong, responded to this reviewResponded 16 May 2018

Dear Mr. ArifinPrabowo,

Famous greeting from Fame Hotel Gading Serpong,


Thank you for your constructive comment on Fame Hotel Gading Serpong. We are pleased that you have a good experience while staying with us. We also noticed that some things from our Hotel should be improved, We apologized for the inconvenience happened and We had informed this issue to the related department thus the same thing wont happened again.

Once again thank you for choosing our hotel for your accommodation. Our Crew and Fans will be delighted to welcome you again.


Regards,


Devi Emerson
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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